Associated Credit Union is a financial institution that has received mixed reviews from its customers. While some customers have been satisfied with the exceptional customer service and quick account opening process, others have encountered issues with the credit union's billing practices. One customer expressed disappointment with the $5 monthly fee for the Bill Pay service, even when the service was not utilized. This policy was perceived as "backward" and the customer felt that the credit union could lose customers due to this practice. However, another customer who has been a satisfied customer for over 20 years highly recommends banking with Associated Credit Union. The overall impression is that the credit union provides a friendly and accommodating environment for its customers, with a quick and efficient account opening process.
Not sure why there's such a low rating on here. I've been in several times over the course of a few years and they're always friendly and helpful
November 2022
Have been a satisfied customer for over 20 years. Customer service is exceptional and I have not encountered any issues. I highly recommend banking with ACU
September 2022
Very helpful and friendly. First time there and I would go back and get account.
