CVS, a well-known pharmacy chain, has received mixed reviews from its customers. Many appreciate the convenience of the self-check registers, which allow them to be in and out of the store quickly. Customers have also been pleasantly surprised by the helpful and efficient employees they've encountered, a significant improvement from previous experiences. The pharmacy team works diligently to manage customers' prescriptions and allergies, despite the challenges of finding and retaining skilled pharmacy technicians, especially in the aftermath of the COVID-19 pandemic. Customers have expressed gratitude for the pharmacists' willingness to answer questions and provide support, even in difficult situations. However, not all experiences have been positive. One customer reported issues with their prescription coverage, leading to denied medication and ongoing problems. Despite these challenges, CVS continues to strive to meet the needs of its diverse customer base.
