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March 2024 by Brianna Pitts
Very rude associates! Would not recommend anyone going to this store!
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March 2024 by Katie Dotson
I honestly don’t understand how these places are still in business and don’t have half of their inventory stolen daily. It’s hard to find a sales associate that will actually help you if there is even one on the floor. Half the time I go in the stores and there are zero sells associates on the floor. They are all in the back together. Zero help from any of them even after you wander around the store for 10 minutes looking for something.
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February 2024 by Cathy Meigs
Your 'service' is appalling! If i could give your store less than one star I would! Your salespeople told me to go to Famous shoes!! Are those girls jobs just standing around and holding up the register desk? If so, then they're a great job! Lols!!
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February 2024 by Kathy Meigs
Rude self absorbed girls running the place. I bought a 30.00 tshirt for my 8 year old grandson because that’s all I saw he liked. The clerks never bothered to help me search their inventory so I went somewhere else and bought some shoes he liked. You all really need to step up your game. You have competition with better prices and customer service!!! They just took a sale from you.
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December 2023 by Audie Sego
Was trying to buy an outfit for someone and was having trouble finding shoes the right size they were out of the three shoes I selected so by the third one the lady was being rude and she didn't even help me the other two times it's not my fault you don't have the size I need for the shoe I want . So after the third attempt I just left very frustrating experience.
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December 2023 by LeEllen Woodard
I wouldn’t give them a star at all if I could. Those people that work there are useless and rude. Will not be giving my business to them again!!! You lost several customers thanks to the incompetence of the work staff at the carrollton Hibbets!
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December 2023 by Jennifer Cash
Great experience at Carrollton, GA. Store on South Park Street.
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August 2023 by Roy Stubblefield
They cater to small feet an it's not Wright but they can so what they want people just need to quit buying from them
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August 2023 by Amanda Nunley
I went in with my daughter to look for school shoes. No one who works there acknowledged us. She picked a shoe and we took it to the register to ask for her size. 3 girls stood there and laughed and talked. 1 girl walked away, 1 continued to laugh and throw things around behind the counter, and one very rudely asked if she could help us. As she was looking up the shoe, the girl behind the register continued to act like a child and distract the girl helping and even threatened to to punch her in the face. She was obviously kidding, but it was so unprofessional and honestly annoying. I walked out. It would be one thing if we could try on the shoes or browse sizes, but in these stores you have to have the employee look up and get you the sizes you need. I wouldn't recommend this store if you want shoes. Reading these other reviews I can see it wasn't just me. They need better workers or a meeting on customer service.
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August 2023 by Sandy Cross
Great shoes. Staff could care less. Not helpful at all. Stood at the desk just talking instead of giving service they are being paid to do. This store needs management! 4 stars is for the shoes! No stars for customer service !
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August 2023 by Lilbern Thompson
They have good things but to high that's why I buy knock offs.
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June 2023 by shayna Glaze
Fine selection. But when shopping for shoes that have to be brought out to you, I feel like you shouldn't have to wait for 10 min for someone to offer help when you are the only person in the store. And then have to track down and ask for different sizes every time. And when you do track them down, they just look at you like you're bothering them until you start talking. Maybe I expect too much, but I was highly annoyed at the lack of cutomer service.
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May 2023 by Chris Thompson
We were waited on quickly and the clerks provided excellent service. Purchased two pairs of Brooks Shoes. No complaints !
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May 2023 by Suhaib Ejaz
Kind of disappointed that I can’t get the discounts in store as I can online. Had to do some last minute shopping and couldn’t get the savings as I was online.
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March 2023 by Donteshia Bonones
Staff was very patient also attentive. Both where really sweet girls. Thank you so much for helping me choose the right shoes.
