Kroger Pharmacy is a business that generally provides good service, with friendly and caring employees who go above and beyond to assist customers. Customers appreciate the pharmacy's efficient handling of prescriptions and approvals, as well as the convenience of the automated system to check on prescription status. While there can be occasional delays in medication availability, the pharmacy is recognized for its dedication and hard work, especially given the challenges of staff shortages. Overall, Kroger Pharmacy offers a positive customer experience, with the added benefits of a grocery store and amenities like sushi and Starbucks.
The only issue I've ever had was having to wait a while for medication to come in, but that's a supply and demand issue. I've never had an issue with communication, and the employees are always friendly. The automated system to check on rx status is super easy to follow.
January 2025
I get nothing but excellent service from the Pharmacy employees who always go above and beyond for me to get my medications approved by my insurance fast and they fill my prescriptions on time and promptly.
December 2024
I’m so sorry to hear of all the rudeness but I seem to work well with this team they’re friendly they’re caring. They know me. I also care about them too. It’s a two-way street Kroger. Thank you for being there.
