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February 2024 by Melissa Berry
You shouldn't get any stars but I can't figure out review without out it. Worst store ever I been to in a whileReally at customer service no ones in line. I ask to purchase cigrettes. While texting or playing on her phone she tells me to go to register. Not self register but huge line. No thanks. You suck
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February 2024 by Sophia Guice
This store is huge! You can find everything from food to clothing. There's a olive bar, Starbucks, bread bakery, pharmacy and so much more. I call this my one stop shop.
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January 2024 by Felicia F. Willis
Love Kroger's
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January 2024 by Kim Smith
Great products and affordable prices
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January 2024 by TaKara Simpson
I had to take back some produce that was black when I cut into it. Initially it wasn’t that big of a deal. When I took it to customer service the lady was very nice and just told be to go get a new one. Then hollers to the lady at check out to let her know I’m good to go. However, the lady at checkout was more concerned with the conversation she was having with another employee that I guess she didn’t hear the other lady say I’m good to go. As I am walking out the door the lady stops her conversation to ask me of I was going to get a buggy.-implying that I came in to steal some one piece of produce. Similar situations have occurred in the past with the same lady trying to double and triple check when I scan things - wants to “help” when it’s not needed but when I walked in with the spoiled produce she didn’t even ask if she could help me. Lady I just got off work, if you weren’t so busy with your personal conversation you would have known what was going on. Mind not on task. Do better.
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December 2023 by Crystal Chandelier
Check out is always horrible. Today its even worse. Friday before Christmas and only 3 of 9 lanes are open for checkout and only 1 self check out area open.
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November 2023 by Genevieve Stevens
Never on time with pick up orders. Just was called and my order which has over 5 hours to be picked, can not be today per the woman. I have to wait until after 10:00 a.m tomorrow to get our things. Absolutely ridiculous.
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October 2023 by Corinna Garmon
It's a Kroger. Recently redone. Clean with good selection and produce. I wish they had more cashiers and relied less on self checkout. Self checkout would be better if there was a discount - even if it was small. They also need to offer paper bags to help save the environment from plastic.
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October 2023 by Amanda Shoemake
Kroger click list is the absolute worse!! It's taken me days, literal days to get an order not once but a few times. They don't notify of delays or even substitutions until your there and when you show the inconvenience they act like your the problem all while stating they're understaffed and have inadequate employees and managers ? I'll either go to Publix and shop myself or use Walmart. At this point I hate kroger
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October 2023 by Karen Jackson
Nasty bathrooms!! Where is the health department?No help loading heavy bottled water! My sister and I had to load them on cart! Plus...had to bag my own groceries...no baggers!!Taking my business to Publix!! Cost more, but clean bathrooms and very helpful staff!
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October 2023 by Shawn C. Z
300+ dollars in groceries, and I had to scan and bag my items. No regular registers open. The employees in duty watched me while they had a good time discussing the days events...Being from a family of Cincinnati natives I tend to favor Krogers but after tonight Publix, Wal-Mart and even Ingles look more appealing.Krogers you need to do bettsr ..
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September 2023 by Kwasi
I delivered a load here last night. Two people in receiving a Male (bald head with a goatee/ glasses. And a woman, short also wearing glasses. Those two have a racist attitude and poor customer service. The lady was extremely rude. They both need training in customer service
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September 2023 by Donna Lynn R.
Another great place my husband Joe R loves. He is the one that gets around to all these place lol
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September 2023 by Stephanie kelley
I am utterly appalled at the complete lack of customer service displayed by this corporation. My order can be over an hour late, wrong, damaged and melted and there is NO recourse. The lovely non-native english speaking lady informed me that $30 in store credit is all they are allowed to offer. What good does that do me when I'm sitting in a car for an hour with my autistic toddler and a hungry newborn screaming at the top of their lungs? If this was a one tine ordeal, I could understand. Things go wrong. But this has been my experience at EVERY visit, for MONTHS, at EVERY store I've gone to (3 or 4 diffetent stores at least). Clearly this company no longer cares to retain customers that spend thousands in their store EVERY month.
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August 2023 by Summer Time
I quit going here a while back as I was getting products that were very close to spoiling. And once I got broccoli with bugs in it. I came back to try Kroger again after a year of not shopping there. I bought pork on Aug 5. I went to cook it 3 days later on Aug 8. It was still good according to the sticker on my meat. But the pork smelled like Salmon. I’m not cooking this and that’s $14 wasted. I’ve been trying to get someone on the phone. Not much luck.