Willis Jewelry Co

Most Recent Comments

• December 2023 by wayne huff
  Had 2 rings sized. Service slow
• April 2022 by Karen McDowell
  While I was in carrollton they treated me so good.. actually I can say that they treated me amazing.. thanks so much for the way you treated me.. I recommend anyone that’s in carrollton to use Willis jewelry Co..
• September 2021 by terry buchanan
  Great service, the owners are not only great and offers great savings but have been community leaders
• April 2021 by Angie Whitney Brown
  these guys have prices that can't be beat. their vintage jewelry is one of a kind. they are professional and genuine. they do great and fast work on repairs. highly recommended.
• April 2021 by Himey Baker
  Always friendly service.
• December 2020 by Kealan Daniel
  Just got back my stainless steel band today, and I'm very pleased with my visit there. Very kind and talkative crew they have I'll be going back soon.
• August 2020 by Barbara Davis
  My husband went up in July and got me an anniversary ring for our 37th anniversary. Just love it!
• February 2020 by Jordan Malone
  Very honest people, and will help you anyway they can.
• February 2020 by Jim Bennett
  Best jeweler in the county.
• September 2019 by Larry Williams
  Always TOPS in my book. They are very friendly home town folks. A Great place to shop.
• June 2019 by Tabatha Johnson
  they let me in the store and was extremely nice they have the most beautiful jewelry and very intelligent wise people and they even allow me to use their facilities to wash my hands and boy did they have an adorable dog back there that scared me to pieces but I asked it was a cute dog
• June 2019 by Heather W
  Unbelievably upset, shocked and disappointed, I'm not going to write this review while I'm sad and upset. I'm still in shock that this happened especially with them. I brought a silver chain old looking chain from there in March and never wore bc it wasn't all that great for $80, I mainly bought it to help them out a little bc they were great people and it's not about the money anyways. Well, I put it up in my Husbands bathroom cabinet till this day, I miss placed the recipe so I called to see if and what my options were. Older male said come on in and we will figure it out. Ok great be there in 20 mins. This was now my 4th visit, I thought they might recognize me at least somewhat by now, they had no idea who I was, so they acted. I hand the box to middle old guy, he checks it out while the older guy is questioning me about what exact week day and time it was(no recipe, missed placed) where was the necklace in the store the day I bought it and of course the old lady is the one who wrote the recipe, she wasn't there and I asked when she would be in and middle old guy was like one day a week you tell me when she works! What? WTH? They questioned and treated me like a BIG LIAR, TOLD ME THAT WAS NOT THEIR NECKLACE AND WHERE I POINTED IT WAS AT WHEN I BOUGHT WAS WRONG, ITS BEEN WORN, looks dirty, that's not our box and on and on like I was lying from the moment I walked in that unorganized hole. They had me in tears with the way they came at me and downgraded me, I WAS TELLING THE TRUTH 100% AND THEY DISRESPECTED ME LIKE I WAS GARBAGE, HE ALSO TOLD ME HE NEVER FIXED MY NECKLACE, OMG REALLY? I told them, with tears just coming, you two should be a damn shamed of yourself me for treating any human being in such a ignorant and immature way as you have me! I have not lied about the first thing I have said, I'm sorry if I couldn't remember what exact day and time it was, you so rudely wouldn't tell me the one day old lady works bc it was that day of the week BC SHE SOLD IT TO ME and the day right before that THE OLD MAN SHOWED ME THE SAME NECKLACE, HE DIDN'T REMEMBER THAT AT ALL OF COURSE! THEY TREATED ME AS IF I WAS LYING TO JUST GET MONEY FROM THEM, I WAS COMPLETELY SHOCKED THAT TWO OLD MEN COULD EVEN DOWNGRADE A WOMAN LIKE THEY DID TO ME! I walked out in tears and feeling so violated and sick to my stomach. I started looking thru my glove box and all thinking I maybe put it down in there bc I knew I didn't throw it away just couldn't figure out where it, Then God took over bc in the bottom was the recipe for necklace!!!!! That place is just ugly inside and out! I took my self back in there, told them here is the recipe from the liar trying to get a dollar, NOW TELL ME THAT ISN'T YOUR RECIPE YOU DISRESPECTFUL POOR EXCUSE For “Old Men”, he absolutely hated it that I was right and said well I don't know any jewelry store that takes returns back almost 2 months after purchase, I told him I wouldn't return if I could to this old smelly disrespectful fake sorry excuse of a unorganized stinky hole in the wall, I said this is my 4 th visit here and thankfully my last! I just couldn't believe it at all, the way they questioned me and attacked me and belittled my intelligence as a young woman like I was irrelevant, it was distasteful. I even talked my Husband out of going to them in regards to why they treated his wife like garbage and why they felt they could in the first place, he was very upset that older men such as them should never think to speak to any woman how they won't! I couldn't let him or I get on their level, they are just unbelievable, I never could have imagined them doing this and still shocked but more just disgusted with them. I hope the old lady doesn't get treated like that behind closed doors bc it's somewhere going on to be so easy to treat a being in such a tasteless ugly disrespectful manner EVEN AFTER THE RECIPE WAS 100% accurately THEIRS! I was so surprisingly hurt shocked at this!!! Please understand
• May 2019 by Syletia Shedd Wood
  Custom pieces, great prices, and service better than anywhere else!
• February 2019 by Roy D. Williams IV
  Excellent work and advice!
• January 2019 by James Working
  He's a great guy very helpful. Always happy His shop is awesome and unique