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October 2023 by Karneisa
Amazing rates! They have a good selections of cars. I accidentally gave the wrong dates originally after I paid. I called and got a refund for the extra days I added on immediately. They were all very kind and understanding. I rented a Ford Fusion it was so nice and clean. Will definitely rent from them again when needed!
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October 2023 by Kim Clayton - Atlanta Realtor
Great experience! Very nice, clean car! Amazing customer service and good rates too. Will definitely rent from AutoMax again!
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July 2023 by Contact U.
Our youth group needed a 15 passenger van for a mission trip. We spent several hours searching the Douglasville and Metro Atlanta area with no success. One of our church members recommended BusMax (Automax) in Cartersville. We sent an quote request on Sunday morning and received an email and phone follow-up before lunch, Monday.From the first phone conversation until the van was returned at the end of our use, we received top notch customer service. The Van was perfect for our needs and friendly to our budget. We are happy to recommend Automax!West Metro Church of God, Douglasville
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June 2023 by Best Seller
Ms Kim is so sweet, she was so helpful and very informative. Great company, will be back !
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May 2023 by Candace Miller
Tried to rent a car here because they’re local and I like doing business with mom and pop shops. While the lady on the phone seemed nice, she was a complete airhead but whatever, I agreed to come up there and rent a Durango, as my car is going on the shop. Get there and I immediately inquired about the Yukons. Right off the rip she said no- you have to have full coverage and a major credit card. She didn’t know if I had a credit card or not, she just knew I was paying with my debit card, I mean why charge something when you have your own money?! I was already paying for full coverage on the Durango, why wouldn’t the same coverage work for the Yukon?! Offered to pay cash, oh no, cash isn’t good there! Handed her my license and that wasn’t good enough either. The cops say my license is valid but she didn’t seem to think so because I’m limited to where I’m allowed to drive to. Nothing was good enough for this woman so I took my initial three day rental that just turned in to two weeks to Hertz, my money and license was good enough for them. Wow! If I were her manager/boss- I’d fire her over this experience!!!
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May 2023 by Thomas B
I made a reservation with AutoMax for a family trip to *********** that we had been planning for two years. I clearly communicated our destination when requesting a quote online, as well as in person when I went to see the vehicle in person. My quote included \
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April 2023 by Donald Torrao
Kim was very helpful and tried to work out something for us to rent. Seem that she was willing to go overboard to help us figure out our predicament and I would gratefully rent from them.
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March 2023 by Mandi Hollingsworth
Kim was very kind and helpful. Was an easy process renting a car there. Plus there prices are reasonable and about the same as Enterprise and the car didn't smell like cigarettes or weed.
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August 2022 by Alicia Kennedy
I had the BEST experience renting from here such peace of mind having our whole family in one vehicle and the price was much better than anywhere else!!!!
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May 2022 by Patsy Harris
My Daughter rented a GMC Yukon for their trip to Disney World and they loved it. A lot of room, it rode really comfortable which I found out I got to ride in it before they left.The employees are really friendly & Helpful. The prices are reasonable!!!! A Great Place!!!!
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March 2022 by Tiffany Holbrook
I have rented several cars from Mike. He is hands down the best and so professional and will give you a great deal! I tell all of my friends about him too! Thanks Mike for the great service!
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March 2022 by Kirsten Prewett
Spoke with Mike who was completely rude and unfriendly. One of the most unprofessional people I have even encountered. He is in the wrong line of service when he has zero customer service. Will never come back here again.
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March 2022 by Joel Clark
These people here are great I've been using them for a couple years now highly suggest using them for rental needs
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November 2021 by Monty Helmer
I have been a long time customer! and I can tell you I will not rent from this company again! Not an honest organization. Its all about the money and not the customer! Not one mile was put on the rental and was charged for two days! The keys were dropped in the box after you were closed! You would not be able to rent the vehicle out anyway. You were closed! Several cars on the lot! I picked up the car when you were closing for the weekend. No way to call or cancel the rental! you were closed! The car was in your possession on your lot! Never moved!
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October 2021 by Lillian Dunn
Very nice and professional. Had exactly what we wanted.
