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July 2024 by Michelle Roach
Comfortable, clean, no smell in the rooms. Set up like a motel. I recommend bringing a box fan along in order to drown out sound. The pool was adequate; a bit under-maintained but I would not call it dirty. A great price for what you get.
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July 2024 by karen danforth
In May 2024 I spent one night at the Best Western Allatoona Inn & Suites in Cartersville, GA. My request for a first-floor room was honored. The room was clean, as represented, and I experienced no problems. The breakfast was typical continental. The hotel was nothing special but ok for a one night stay.
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July 2024 by Jessica Iwanowski
Rooms aren’t much, but it’s clean, convenient, and affordable right off the interstate. The staff are polite and friendly. The manager is incredibly accommodating. I left a charger in the room passing through on a work trip. He held it for me for a whole two weeks until I came back through to pick it up on the return drive. Top notch. Will be my new stay in this area.
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June 2024 by Kim Evans
Outside smells like literal crap. There must be a sanitation plant nearby. It's not all the time, but when the smell does roll in by the wind, it is so overwhelming and thick. Gross. Otherwise the property is a great value for 5 night stay for a sports event at Lakepoint Sportplex which was 10 min away by highway. Room was remodeled and was clean enough. We did not allow housekeeping in the room so we had to ask for toilet paper and towels everyday. The room has no safe but does have a mini fridge and microwave. They wouldn't give more towels then the number of people in the room so was unable to get enough towels for our stay at once like other places. Front desk seemed annoyed to ask them everyday and said to just take the do not disturb sign down so housekeeping can do this task. We left the trash outside our door to be emptied by housekeeping. Noise wasn't an issue for us but they do put a restriction on the TV volume so you can't put the volume past a certain volume. A/C worked and the room was spacious enough. Picked mostly for distance and then price. Was down the street from many restaurants and Walmart.
Nearby activities: 10 min away from Lakepoint Sportplex, was nice to be able to leave the field and come back for a little bit to get out of the heat. Walmart down the street to grab items we forgot to pack and to get snacks for the duration of stay.
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June 2024 by John Gaszak
Basic hotel that is easily accessible from the highway. The room was very clean and the bed was surprisingly soft. Staff was courteous and prompt.
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June 2024 by Corey Burns
Very Comfortable ?!!
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May 2024 by Maggie Curd
This place is great to stay the night while on a trip. It is certainly not a five star resort, but it does the job as far as motels go. Towels were fresh, room was old but clean, air conditioning worked great, and there were motion sensing security cameras everywhere which made us feel super safe. The gentleman who checked us in on Friday evening was so kind, I wish I would have gotten his name! He was very personable and clearly cares about his guests.
As many have mentioned, the proximity to the highway is less than ideal due to the noise, but it is not too bad. It’s worth it to be so close to I75…it added almost no time to our trip for that reason.
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May 2024 by lori martin
Very nice
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April 2024 by Laura Chumley
Zero stars should be given. We used a third party site to book this hotel. A positive review regarding hot breakfast helped us to select this hotel over neighboring hotel even with a slight higher cost for reservation. We arrived exhausted from a long day of travel & enjoying an amusement park at 11:00. The front desk said that our 2 queen bed room had been given to someone else since we had not arrived before 9:00. She also said that our queen room was not cleaned by maid service prior to our arrival-- which was late. She had a handicap king room with a sleeper sofa available, but for me to check the room to make sure it would accommodate us (2 adults, 2 children--9 & 12 yrs old and tall for age children). The room did not have a sofa at all and would not work. The woman explained that we would not be charged for OUR cancelation-- again their mistake. I requested assistance in finding alternate accommodations for my tired family and was denied. The following morning I discovered we had paid for the room 5 days before the check-in date. I called the third party and they were unable to refund until confirmation with hotel and it will be nearly 2 weeks to process refund. Customer service with Best Western was unable to assist since booked through a third party. However, best western double booked and received money that put a family out for the night.
Noteworthy details: Poor customer service that left a family without a place to stay after reservations were paid for.
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April 2024 by Helen Jenkins
Good service and beds.
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March 2024 by Mike Taylor
Had a decent continental breakfast the rooms were mainly clean. They had plenty of security cameras all over the place which I liked. I don't think it's in a high crime area but they had better Corner covered
Safety: I do not think it was a high crime area but there were a lot of security cameras in the hallways in the common areas Etc
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March 2024 by Sharona Z
Place is fine for a night or two but I would not have enjoyed it for longer than that. The biggest problem is something out of their control - the interstate noise. The lighting in our room was horrible, not enough lights or not bright enough. The area by the closet had no light at all. Water pressure at the sink was poor. Breakfast is simple as can be, smallest eating area I've ever been in at a hotel. Not enough staff; needed a refill on the hand soap in our room and the only person available to ask did not know how to do it.
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March 2024 by Luis Velez
Rooms are updated and plenty of space. Comfy beds. Stay on the top floor facing the highway. If you are a light sleeper the road noise is higher than normal.It didn't bother me.Free breakfast was good to save money. It does have ev hook up for your electric vehicle in two places. Overall recommend the place if you are passing thru for a decent night's rest.
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March 2024 by Brenda Marsh-bobier
Rooms: Little old but ok
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March 2024 by Rin Lindsey
Wasn’t even saying for 12 hours in that hotel and found not 1 not 2 but 3 small roaches. Not only that but a lot of the dispensers were empty, luckily i brought my own stuff. Other than that the room was clean but I wouldn’t stay here again.
