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March 2024 by Steve Farrell
Excellent service on a Saturday afternoon with a bustling outside full of families. Went through the drive-thru in quick fashion. The ladies were very nice and excited to see my dogs in the back of the car. Offered pup cups without hesitation.The ice cream was tasty and the waffle cones were of good quality.
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December 2023 by Marissa Gamble
I always order the same thing, 2 scoops in a waffle cup and the entire cup is full. Today the scoops were so small, maybe half of the cup is full. This is not good service for the price paid. FILL UP THE CUP!
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September 2023 by K Osborn
We just moved to Cartersville a week ago and were thrilled to find that there is a Bruster’s in town. We have been long time Bruster’s customers for many years and enjoy having our Bruster’s ice cream each week. The Cartersville location did not disappoint on our first visit on Tuesday! We were greeted immediately by Jamie, who was extremely personable and helpful - outstanding customer service! She answered our many questions, quickly and efficiently packed our “to-go” quarts with our favorite flavors and made one of the best chocolate malts we ever had! Jamie made us feel right at home in our new hometown. We will definitely be “regulars” at our Cartersville Bruster’s!
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June 2023 by Ali Aykilinc
We love going to Bruster's. Kaleah is very nice and she even remembers our orders every time we visit.
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May 2023 by Pathfinder52 “Pathfinder52”
Ice cream was great but the little entitled girls begging for tips is sad. Or should I say that the card machine was asking for a tip as she put it.
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May 2023 by James Kendrick
The staff here are so unprofessional. I was in the drive-through and decided to walk up to the window and set outside on a bench. I got up to the window to be told the walk-up was closed due to them being understaffed. There was no sign, and how is that a thing, but whatever! What good is it going to say anything.I tell you what's even worse than that. All the signage they have at the walk-up isn't in the drive-through, so you better decide on your first lap around.
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April 2023 by Samantha M
Absolutely horrible the blast I ordered was melted and running. The flavor tasted off. 1st and last time going there.
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April 2023 by Taylor Ciraolo
Service was great and our ice cream looked great. Unfortunately it was insanely expensive, even for “inflation times.” The ice cream itself was way too sweet and lacked flavor.
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April 2023 by Lindsey Rivera
Expensive like everything elseFamily of 5 40$ plus
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March 2023 by Rachel Good
Fun place to go hang out & enjoy some icecream! My dogs love the pup cups, too!
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March 2023 by Ginny Brock
Service was great, but the key lime pie ice cream was horrible. We ate at the one in Douglasville and it was our favorite and tasted like real ice cream . This tasted like gross lime sherbet fluff.
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January 2023 by Ginger Parker
The ice cream was good but the scoop was much smaller & was only sitting on top of my cone. No ice cream in the cone like it used to be.
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November 2022 by Aubrey Nelson
I could not say enough bad things about this location. We love this ice cream, but good luck ordering. Our order has been forgotten twice. And tonight we sat in the drive through for 30 mins with just one car ahead of us. And then we were over charged. And they are always out of the seasonal flavors. Hire a manger who isn’t 13 years old.
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September 2022 by Shannon O'Brien- Foster
The women working were quick and friendly. The only thing is I ordered the strawberry shortcake. And there were no real strawberries it was a puree. Still ok
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September 2022 by Emily Gleason
A nice place to take a small break for a sweet snack. I received excellent customer service and the feeling that it's about more than ice cream. This is the best customer service I have received while receiving ice cream, not to mention I received my waffle bowl in the nick of time. The NY cheesecake and graham central station created a delectable dairy experience for my palate. Will be back for more!