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January 2024 by Laura Martin
Very happy with my first experience with Coosa Valley. Both of my daughters use it but I had not made the change from regular banking. Sherry at Coosa Valley was very pleasant, knowledgeable, and just overall great. Thanks to her the change has been made.
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December 2023 by William Lynch
Everyone is so helpful. I am thankful to be a customer. You are really, really GOOD people!!!
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November 2023 by Randy Lee
Quick response to my request very helpful and Courteous. Wish I would have started banking with you guys 30 years ago. Glad to be a part of the family
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October 2023 by Enrique Ayala
Great service,she take time to explain any question I have,and explainedto me anithig,that I was concerned about it. I m very please with her service,tks sherry dunn
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October 2023 by Timothy Berube
Coosa valley credit union is everything they say it is. I've used them for years through direct deposit,but I just started doing some banking in person. I'll tell you what the people there are AWESOME. Brandy has gone out of her way to help me, Chad, also. Sheri has also played a role. So, coosa in the years, I've banked with you. I've watched you grow, but you've kept that small town service. That, in my mind, is what makes you number one. Great customer service,great credit union, and as the owner says, great neighbors!
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July 2023 by Pretreache Price
So glad I chose to do banking @ Coosa Valley Credit Union. I would like to take this time out to give a very special thanks to Keisha Sherman Assistant Branch Manager, at the North Cartersville Coosa Valley Credit Union for providing excellent service.Thank you, and your staff for your kindness and courteous.♥️
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July 2023 by Valerie C
My husband and I opened an account a few months ago and they are amazing!! Process was easy and didn’t take long. My husband was able to get all done on his lunch break. Very friendly and welcoming.
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July 2023 by Dexter Michalak
Hard to deal with manager who couldn’t have tried less to help my issue I was having with my account. Not respectful customer service reps. Don’t be poor and assume being with a credit union will help you in any way. Very annoyed I changed from family savings. Even dealing with monthly fees it might as well be chase or Wells Fargo with how little they care about the people who support their bank.
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May 2023 by Chad Gentry
North Cartersville branch is great. They provide great customer service and always treat me like a family member.
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May 2023 by Duane Sanders
Had a really smooth experience getting a car loan from Coosa Valley Credit Union. Their service was friendly and personable, and their interest rate was the most affordable that I found. A creature of habit, I finance a home and my last 4 vehicles through another credit union, but I would definitely consider CVCU for any future financing needs.
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May 2023 by Talishab82 Bowers
Nice place and has some nice people but recently I had an issue with my account and wasn't able to come into the office so I used the message board in the app and the person I was talking to was very rude and unhelpful and basically told me to stop texting and come into the office. All I was trying to figure out was why my account was saying one thing on my end and another thing on his end and saying that I had overdrafted when I didn't because I knew what I had in there and then I myself had moved money from savings and he kept telling me the system done it either way I shouldn't have even overdrawn cause the money was there for the transaction and my monthly fee for account. But he couldn't he was just very rude.
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May 2023 by Lydia
Miss Sherri my Loan Processor was courteous, friendly and expedient. Quickest loan process I have ever had. She is a nice lady and the bank is very close and convenient ****
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May 2023 by Robert Elliott
Banking with Coosa Valley Credit Union has been a great experience . Friendly staff and pleasant atmosphere . They care about their customers !
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May 2023 by Sandy Mcclure
I had an amazing customer experience,With the Coosa Valley Credit Union. The staff went all out to serve my banking needs. Exceptionalism at it's best!!
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April 2023 by Kit Owensby
The fastest most pain free loan experience I have ever had! The Representative was professional, informative and very pleasant. Also and most importantly, the rate was the best of the several places I checked, online or otherwise. Very pleased!
