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October 2023 by Measha b
What is going on???? 1 out of every 3 items the prices were not matching when we got up to the register. This is poor customer service and very misleading! You lost sales today from myself and other patrons that were in line and after today I'm done with this location, atleast honor your prices you have listed! Mgmt was very nonchalant!
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September 2023 by Taylor Brooke
Do not switch your prescriptions to here. An Indian woman at the front asked if I had a question very rudely and then I moved to another line where I guess I was supposed to be. No clear pick up/drop off signs so I’m not sure why it matters what line I’m in. Then the black lady goes “picking up? I said yes. Gave her my info, oh “well these aren’t gonna be ready for at LEAST 30 minutes” okay, so I go home. Not even five minutes later they were ready. Are you that much of a disgusting lazy ANIMAL that you can’t tell me to wait five minutes for my medication? Then of course they closed earlier than they were supposed to, so I couldn’t get my medication. If you wanna know what the word stereotype means when it comes to lazy people who aren’t qualified check out this cvs. They are drug dealers not pharmacists. I’d like proof of an actual degree stating otherwise cause all I see is ghetto.
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September 2023 by Alli Suh
John was super helpful and so kind to me today! Love this cvs.
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July 2023 by cocoakeke
Avi needs a lesson in customer service. You do NOT place vendors ahead of your customers. She also lied to me and said she was the only person working; but then called for backup once she saw other people in line. PRIORITIZE CUSTOMERS and then communicate who was first in line when they get there!CC: CVS Corporate Complaints
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May 2023 by William Delaino
It's cvs, they sell personal massagers
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March 2023 by Elisa Robinson
The associate asked if he could help me before I knew I needed help. That good service.
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February 2023 by Al Startup
This CVS is very convenient and the employees are extremely nice. I use it to drop off my returns to Amazon via UPS pick up.
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December 2022 by Lulu
They may not call you to let you know medicine is not in stock even if they give you a time to pick it up. They’ll make you show up and then tell you to call around to see who has it. Two hours wasted waiting for medicine they didn’t even have and when you call telling them where to transfer, the girl will give you a smart tone telling you that the other pharmacy will call them and sarcastically mumbling for me to “ have a good day ma’am”. All I was trying to do was speed things up before the other pharmacy closes since whoever is on the phone doesn’t know how to use it to communicate. The girl on the phone was unprofessional, probably new. I never had issues with anyone being rude until today. I understand medicine being scarce but a phone call to let me know to look elsewhere before having to go back an hour later would have been nice and without the sarcasm to top it off. I already had sick children, bad weather and a tight schedule to deal with.
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December 2022 by PH.d Franklin
Brittany’s customer service was amazing she was sweet, helpful and very informative. She signed me up for a great service where I will earn even more savings! Thank you again Brittany you deserve a raise!
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November 2022 by Carole Weaver
Always sweet staff there especially in the evenings, Taylor makes a quick night trip to the store pleasant!
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October 2022 by Jessica Echols
The store is always clean and the shelves are maintained well. It's a pretty small store though so they're very limited as to what they can stock. The staff is friendly and helpful. Unfortunately this location is not open 24/7. I would still recommend though
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October 2022 by T O
CVS West Ave Cartersville had no wait line for drive-thru pharmacy and walking in was better. Booster administered professionally. Sale prices displayed great. Amaze at the shelf price items buy one get one, buy three get one free and the 50% mark down prices in the store. Store very clean well lighten and products signage good. Express Self checkout great and coupons up 35% on any Single item. Plus Extra rewards bucks of $5 and other coupons they are giving out at checkout make you double back sameday. We are getting this stuff nearly free before coupons expire. ? You CVS
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September 2022 by John Flen
I waited from 7:30 pm to 11:00 am to come in and get my medication. They never sent me a text. I had to go in and have them fill my prescriptions. I don't know if I would of ever got my prescription. I have bronchitis and shouldn't be having to go in to fill my prescriptions. It shouldn't take more than 6 hours to fill a prescription. I'm guessing by the 3 star review this is an ongoing thing. I will be going to Walgreens from now on.
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September 2022 by Demetria Gainor
Avi was very professional and answered all my questions, great customer service matters and I love CVS. I will return.
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April 2022 by Jeff D.
Extremely kind helpful and friendly pharmacy staff. I will drive out of my way to go to this CVS over others.