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February 2024 by Brad & Janet Alexander
Waiting area was nice and clean. The people were polite and professional. The work was completed in a timely manner and well.
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February 2024 by Jesse Johnson
If only negative stars were an option! Please don’t trust this place with your vehicle! I use to work as a mechanic at a trustworthy shop and can tell you this one is just trying to get money out of you and lie to do it. I HIGHLY recommend Styles Auto Care, they are knowledgeable and have great mechanic!! Plus, they are trustworthy and honest with reasonable and affordable priced high quality work!This place is horrible! The mechanics have no idea what they are doing and if they do then their liers. They will try to upcharge their customers any chance they get. Not to mention it take way longer then they tell you to get something fixed, even simple repairs. I will never come back to another Firestone shop and will definitely tell friends and family the same. There are to many mechanics shops like this one that are dishonest and try to take advantage of their customers any chance they get.I got a large nail in my tire near here. My husband’s work let him leave to come with an air tank and take care it for me while I went to work. To make a long story short, my husband called this shop since it was the closest to go ahead and get it patched instead of plugging it ourselves. He told them he had to get back to work and needed a quick patch and they told him they’d get it done in about 15 mins. Two hours later of waiting he goes up to ask the guy why my hood was popped when he came in for a tire to be fixed no inspection. ONLY then does the guy inform my husband that they won’t patch my tire because there are to many nails in my tire and he is looking for me a new tire now (the “nails” by the way were only small staples that were not all the way through because I had seen them in it a month ago and checked them out, no leaking or lowering psi). My husband knowing this requested to see the tire because he wanted to see if they were lying about them going through. The tire had not been taken of the wheel to see if the staples had gone through and the tire wasn’t even wetted by them with soapy water to see if any were leaking. The manager told my husband when he asked how they knew they went all the way through and he said they were just “assuming” the staples had gone all the way through. I knew they weren’t because I’ve pulled multiple of those same staples out of tires as a mechanic with no leaks. Their is no way to tell if those staples have gone all the way through unless you take a tire off or pull them out and stray it. Any honest and knowledgeable mechanics would know that. Styles Auto Care had my tire patch and put back on in 15 minutes and told me I was correct that they did not go all the way through and will be fine.
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February 2024 by Dre
Takes way too long for a basic oil change jiffy lube or take 5 would get it done in 10 minutes or less I've been here for 1 hour and 30 minutes now! Definitely not the best experience. ?
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February 2024 by Pamela Fortner
I popped a tire on the interstate Sat night and was glad they were open Sunday morning and they worked with me on my budget and dire situation after a very traumatic event during bad weather so I could get home. The staff was very friendly helpful and sensitive to my needs and worked with me after almost losing my life in a terrible car wreck at night and during bad weather with no charger for my phone.. I was able to charge my phone so I could use my GPS.. they were my hero for the day!♡ highly recommended this location!
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February 2024 by Cassandra Brolin Marchant
Totally helpful and we like the Bridgestone companies.
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January 2024 by nightowlme
This is a late review, and things could be different now. 2018 I bought a new car. Went to this Firestone for my 1st oil change. They told me my battery was bad. I told them to pound sand and kept my battery! Long story short, 6 years later, that battery finally died. Don't trust their upsales!!! I haven't been back nor will I return.
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January 2024 by holly summerize
The employees are very friendly and they do a great job on your vehicle. If it's not what you like, they will see to it that they can fix it if possible.
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January 2024 by Kimberly Rizer
There’s a reason this place has so many 1 star reviews read them and heed them do not go to this Firestone if you do you will regret it the stuck up lady that works upfront is a waste of time just avoid this place your gonna waste your time and your gas and your money I was waiting and she’s telling ppl spark plugs are $300+ they told me my outer tire rods were gonna be $500 lmao I went to the auto part store put ‘em on myself in 15mins for $100 just avoid this place heed the negative reviews I didn’t learned the hard way
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January 2024 by Lorena McGregory
Fast and convenient
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January 2024 by Hallie Eberlein
I have been a customer at this location for 15 years. They are always helpful and polite.
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January 2024 by pete ronzio
Don’t come here, they are useless
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December 2023 by Rodolfo Peña Perez
Very good service from all technicians
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December 2023 by Zach
They absolutely wont touch aftermarket wheels, claimed they cant install tires on them without damaging them, id be surprised if they can install tires on anything without damaging them.
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November 2023 by John Blair
I use this location to service my 2023 GMC Sierra company truck. Always great customer service and work. Love the app to set up service and the website is great.
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November 2023 by Misty Powell
Had an appointment for a 12 pm oil change. Dropped car off at 1145 am, went back to pick it up at 4pm and the oil change was not even in process. Just took my car at that point and left.
