H&R Block is a trusted tax preparation business known for its knowledgeable and friendly tax professionals. Customers appreciate the expertise of staff like Kathy Menerey, who stays up-to-date on current IRS laws and diligently finds all eligible deductions, providing peace of mind and personalized advice. The office staff are described as professional, kind, and good listeners, creating a positive and welcoming environment. Many clients highlight the efficient service, noting that there is little wait time when appointments are scheduled, and the offices are well-run. The staff’s dedication to customer care extends beyond in-person visits; clients can also opt for the Digital Drop-Off service, allowing them to work with their tax pro from home by simply uploading documents online. Sanitizing protocols are in place, with offices being deep cleaned and high-touch areas disinfected after each appointment to ensure safety during visits. Exceptional customer service is frequently mentioned, with staff like Tracy and others going the extra mile to assist, follow up, and make the experience smooth and pleasant. Overall, H&R Block offers a professional, safe, and customer-focused environment, making tax preparation easier and more reassuring for clients.
My husband and I had a wonderful experience with Cathy Menerey! She was knowledgeable, patient, and helped guide us through the entire process. Highly recommend her! We will definitely be using her again.
May 2024
Been going to Cathy for 20+ years, she is the absolute best! Love H&R Block!
March 2024
very well run office not a long wait when u have an appt. plenty of people working to help out. Kathy Menerey is a very professional tax advisor and up to date on changes with the IRS year in an year out.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
