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August 2025 by Melissa House
I was met with a shockingly rude and hateful attitude from the staff today when I tried to fill my son’s prescription. They clearly need communication training and were not helpful in the slightest. I went across the street to West End Pharmacy, where the staff were so helpful, kind and provided excellent service. The difference in customer care is night and day.
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June 2025 by Lisa Gentry
The staff is friendly .
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January 2025 by Andrea Fischer
Employees are very rude and definitely said something out of line to me!!!! Always messing up my medication and never refills on time!!!!!! I’m definitely leaving this pharmacy! Not worth the fuel points
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March 2024 by Timothy Jerram
Horrendous customer service. Their machine wouldn't accept my signature and you have to try multiple times. "What are you doing wrong? What are you doing, it doesn't like it!" Didn't say thank you or have a good day. I switched from my local pharmacy to this one for the fuel points. It only took them the first time getting a prescription there and they've already lost my business. Just be nice to people.
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December 2023 by Shaticia Curtis
Customer service needs to improve.
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November 2023 by Ticia C
Customer service needs to improve.
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October 2023 by Miranda Garcia
Anytime I ask about a prescribtion since I broke my wrist in 3 different places they are rude! I rarely ever get any type medication but when speaking with them they are rude. Horrible Customer Service. I’m switching pharamacys.
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September 2023 by Lisa Faith
I can say nothing bad about this pharmacy. They fill my meds in a timely manner. I have had bad experiences with other pharmacies. They have always been polite to me.
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June 2023 by jeff b.
I had a wonderful cashier named Malonie I think. Very very sweet and helpful. It's rare these days to have a customer service person to be so friendly.
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April 2023 by Anita Smith
You won't find a better pharmacy in town...The people are very friendly & they are ALWAYS up front & honest if they don't have what you need but will ALWAYS get it quickly!!!
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April 2023 by Mickie Bailey
My first experience was great but this second experience was not! My Doctor called in me a prescription when I went in to get they told me it would be an hour we’ll close to 2 hours went by when I went in to pick it up and they then tell me it isn’t ready and it would be at least another 15 minutes. You know some people go to pick up their prescriptions not feeling well and this is very poor customer service!!
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March 2023 by Eduardo V.
Great store, clean frindly staff, easy to walk around good quality. I wil come back, food is good
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November 2022 by Miranda Barton
Anytime I ask about a prescribtion since I broke my wrist in 3 different places they are rude! I rarely ever get any type medication but when speaking with them they are rude. Horrible Customer Service. I’m switching pharamacys.
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October 2022 by Maydia Mosley
I have been using them for a few years now. BUT TODAY!!!!!! My hubby and I called about his refill and the tech we spoke to was very rude and when I politely let her know that her tone was rude she hung up on me. I have never been spoken to or treated this way as a customer at ingles .When I called back to speak to the pharmacist another tech answer and she help to figure out the problem.
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June 2022 by Candace B.
I normally wouldn't review a grocery store but this is a very high quality Ingles! I live in Kennesaw so I don't usually do any shopping in Cartersville but let me just say I'm jealous. The prepared foods, nut section, deli, and bakery here are very impressive and the prices are affordable. I came in for the Starbucks and ended up buying a couple things and eating lunch here, lol. The bathroom was clean too which is another plus.
