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November 2023 by Josh Irwin
I worked with Michael over a few days. He and Dexter gave me all the info I asked and then some. Though I ended up purchasing elsewhere on used market instead of new they were great to work with. I was very hard on the numbers I needed to be at and new just wasn’t in my budget. I would definitely use them in the future for sure. Zero pressure and just honest information give .
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November 2023 by Stephanie Stokes
We bought a used GMC Acadia today and Jamaal Avery was our salesman. From the first interactions on the phone earlier in the week to sealing the deal Jamaal was great! He showed us our options, gave us the run down of what we realistically could get into based on what we wanted our payment to be. Everyone at the dealership was nice but Jamaal was so pleasant, courteous, friendly, and funny! I’m hoping he does great things in the car sales business.
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November 2023 by Andy Holland
I have purchased 3 vehicles now from Matthew’s Kia and every single time has been an amazing experience. Through some unforeseen experiences and hard times, this dealership has been there to help. I can trust what they tell me and that they are not trying to take me for money to make a sale. Quite the opposite actually. This purchase with Mike Lewis was exceptional. It was easy. And due to the circumstances, it needed to be easy. And my man Dexter came through like he has for us every single time. Can’t say enough about this dealership and its employees.
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November 2023 by Alexus G.
I had an absolute amazing experience! we wernt there extremely long, thanks to Micheal Reese and dexter we had a great time getting our car!!! I love my car so much it has so much room and so much for me to learn and enjoy thank y'all again
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October 2023 by Michelle Brown
My husband and I had the best experience at Matthews Kia! Terry was a huge help in getting us into the perfect vehicle for our family. He made us so comfortable, with no pressure. He made the stressful experience of buying a car seem like a breeze!
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October 2023 by Leslie Buchman
I purchased a new 2024 Kia K5 from Mike Lewis and my experience was top notch! From walking in to walking out with a new car, I appreciate everything they all did for us. And after looking for a month at other dealerships all over the Metro Atlanta area and test driving other cars, I would come back to Matthews Kia every time. We will be purchasing our next cars here as well!! The forever warranty really had us sold… they even tinted the car and have the offer to “change the color” by wrapping the car if the color is the only thing you don’t like.Overall TOP NOTCH SERVICE!!! Go see Mike Lewis, you won’t regret it!!!!
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October 2023 by Joy Carlisle
We bought 2 used cars last year, a Ford and a GMC with the forever warranty. Yesterday we got our granddaughter a 2014 Nissan Rogue with the warranty for her birthday. All the guys are great to work with and with the warranty we just have to go there for all oil changes. Joe is the manager if you want him to keep an eye out for a certain vehicle you are shopping for. Tell them Randy and Joy sent you.
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October 2023 by Dana Craven
We just bought a new to us vehicle from Kia Cartersville! Mike Lewis did an amazing job communicating and working to get us what we were looking for. He stayed hours late to make sure everything was finalized and see us off. The staff was all great! Thank you Kia Cartersville. Loving the new ride and our lifetime warranty!
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October 2023 by sydney almand
I had a great experience at Matthews Kia of Cartersville! Jamaal Avery was super great and easy to work with. He and Dexter made my first car buying experience an easy one and they truly made me feel like they cared about my buying experience. I would recommend using Matthew’s Kia of Cartersville to any of my friends!
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October 2023 by Vivien
Sales rep Jamaal was very knowlegeable and understood my needs. We test drove a couple of vehicles and I chose one. The dealer financing terms was even better than my bank. His manager helped with all the paperwork it was smooth as a breeze. I took my vehicle home that same evening.
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October 2023 by Ken H.
You're kidding with 5 star reviews right? First, it took them 3 weeks to book an appointment for me. Second, they let me drive around with a check engine light on for 3 weeks. Third, when I came in for the appointment they told me they would need my car for at least 5 days! This dealer makes me want to sell my car immediately - not service it. What a complete joke!Ken, Cartersville
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September 2023 by Mia Wilson
This place is top notch, I just purchased my second vehicle from here. I came in with a VERY unique situation and Mike Lewis and Dexter Holmes went ABOVE AND BEYOND to help me. They really took the time to get to know me and my situation. They spent two entire days working with me to get me in my car. HIGHLY recommend coming here.
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September 2023 by Erica McKinney
A great experience from start to finish. Customer service was on par even after the deal was technically finished, which is very telling of the kind of business they run. I highly recommend Matthew’s Kia of Cartersville. And ask for Tyler “The Cowboy”-he will take great care of you!
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September 2023 by Jaz N.
Thank you so much to Eddy for helping me out at Kia of cartersville such a great experience and within two test drives i knew which car i wanted!
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September 2023 by Daniel O’Quinn
Honestly, it’s hard to be satisfied with everything 100% of the time but with Matthews Kia of Cartersville, my experience was just that: professional and smooth 100% of the time. Kudos to the staff, particularly Brandon and Joe, who worked tirelessly to make my dream of getting a 2024 Kia Carnival for my wife and kids a reality. Sincerely, couldn’t be happier to work with straight-shooting and friendly people. I appreciate you guys and thanks again - you have gained a faithful customer!
