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December 2025 by Carlene Talton
She was great and very helpful!!
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December 2025 by Debbie Gilbert
Owen security was here to fix something I had messed up and, as usual, they did a great job. In and out quickly and services performed proficiently! I dealt with Casey who has been here before on other service calls. He provides excellent customer service with his vast knowledge of the system. He's also very professional yet friendly. I'm always happy to see him! Thank you, Owen and Casey, for taking good care of my system and keeping me safe!
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November 2025 by Trey Jordan
Owen Security is fantastic from ownership to the frontline. Grace helped us out tremendously today. Thankful for great companies with great folks!
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October 2025 by Amanda Hartzel
Quick to respond and able to help us resolve issue over the phone!
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October 2025 by Charlie
I was assisted today with very good results! Nora Pae was able to reconcile each problem I had!
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October 2025 by Christie Robinson
When we had problem with the keypad Owen was very helpful and solved the problem. The technician was very nice and professional and we appreciated the service.
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October 2025 by John Poehlman
Agent in customer service very helpful, easy to understand and solved my problem 100%. Give her a raise!
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October 2025 by Pamela Allred
We were having a problem with our alarm system. The panel kept beeping. Allison went above and beyond to help us with this problem. She gave me very detailed directions on what to do and try. We changed some batteries on a window and a door. Later on in the day our system was working. I am so appreciative of Allison's kindness and dedication in helping us. We are elderly and I had to ask her to repeat directions several times. She did so and was so sweet and polite. She is a valued employee for Owen Security. I send a Special Thank You to Allison for all her help!
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October 2025 by Dedie Holley
Allison was so helpful and very knowledgeable. She was patient and answered every question I asked with great detail.
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September 2025 by Beth Jarvis
Very good monitoring. Service technicians, Westley in particular, have been reliable and knowledgeable. Company is a little slow at returning phone calls but overall very happy with Owen Security
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September 2025 by Brooke Reeve, III
Did great job of talking me through problem.
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September 2025 by gloria knight
Great customer service!! Walked me through every step and was very patient!
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September 2025 by Bruce Green
got the problem solved quickly
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September 2025 by Dennis Thrift
Very prompt and helpful resolution
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September 2025 by David Flowerree
Ms. Paez solved my connection problem. Super.