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January 2024 by Jarom Smartt
I scheduled to see a car two days in advance because I am not local to the Cartersville area. I arrived as scheduled but was told the car was not at the lot. While this was quite inconvenient for me, I offered to come back. I was told the car would be there later that day or the next morning. I called and texted the next day and was promised that I would be called as soon as the car arrived. No calls. The day after that, my wife called to inquire about the car and she was told that John just sold the car a few minutes ago. Terrible experience.
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August 2023 by JOE BATES
DEALERS BEWARE WHEN BUYING ONLINE!!! Recently purchased a vehicle from them that they posted as "GREEN LIGHT" online. They also stated that there was no stored codes on the vehicle. When I got the vehicle it had seven stored codes. Before purchasing I spoke with someone who said that he was the manager and stated that the vehicle was in excellent mechanical condition. The vehicle had very little power when trying to accelerate! However after replacing four catalytic converters, frozen rear brake caliper, driver side headlight assembly, front/back pads & rotors and air conditioning parts; I now have a satisfactory vehicle. The owner is always at the auction and according to his employees never returns calls. He tosses the sticky notes that are left on his desk in the trash! Today made my seventh time calling him in the past 7 days and the person who answered the phone stated he was sick and gone for the day. When I asked for the owners name again, they immediately hung up! My question is if they act like this doing business with other dealers; How do they treat retail customers? I will be filing a complaint with the auction too! The hanging up was highly disrespectful and the straw that broke the camel's back!
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July 2023 by CJ Smith
Great selection of high quality pre-owned inventory.
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April 2023 by craig s.
I purchased a vehicle from there with a $2000 warranty and lied to me about the warranty telling me that they would fix replace it with a brand new engine or transmission. If it went out within eight months motor blew up my vehicle still sitting at a repair shop warranty will not pay for it. Dealer will not stand behind it financing wants payments and no one wants to fix the car look at Better Business Bureau. They have done it to many people and don't trust the miles that are on the vehicles either.
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January 2023 by Monse Cabanas
Excellent customer service, Will is very nice and efficient, he went above and beyond to help me with a car for my daughter. Definitely 100% recommended.
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January 2023 by juan gonzalez
Easy transaction graet people truck was in excellent condition price was excellent
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January 2023 by paul haney
They talk a big game and act like they care. Once the sale is done don't expect anything. I was promised a tank of gas, went back 3 times still never received it. Get everything before you leave.
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December 2022 by Ashley Dalton
My husband bought a truck from Premier Auto Center. Within a month there was a major issue with the truck upon contacting them about the issue they were willing and followed through with helping resolve the issue in an agreeable manner.
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November 2022 by Nicholas Albanese
I tried to get some information on used Porsche Cayman that they had on their lot. The salesman Will said that they took the vehicle to the Roswell Porsche dealer for a complete check, and to replace the sagging headliner. I asked if I could see the inspection sheet from Roswell, and also see pictures of the headliner. Will said he would take care of it. After 2 days, I contacted Will to see what was going on. He said that he did not have the inspection sheet, and that he would have to speak with the owner about the pictures of the headliner because the car was at a secure location??? Heres the kicker, I called the Roswell Porsche dealer and gave them the vin #, and to check on the inspection. He replied.... the car was never there!! Im glad I followed my gut, and read all the negative reviews. Liars indeed!!
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November 2022 by Jason Garrett
Warning do not do business with Premier Auto Center. I looked at car online and thought is was a pretty good deal. I talked to a guy on Facebook and talked to a sales man at the location. They asked me to put a small deposit down to hold the vehicle, thinking everything was on the up and up, I did. When I showed up to the lot with a check from my bank the vehicle was in rough condition and that is putting in mildly and of course the pictures did not show. It was so bad that one of the headlights didn't even work so I could not even drive it home. Sales man at the store said that they would refund the money from the deposit which was a lie. I just got in touch with them for a 3 time in 2 weeks and they informed me that they are not going to refund the deposit. Do not trust any one at this place. Save your self the headache and stay away from this place at all cost.
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November 2022 by Zeus
Jim Bohanan intentionally and unapologetically misrepresents cars. Called and discussed with the GM who wasn't the slightest bit concerned that the cars were being misrepresented. To showing the JD power trim level, he didn't show me anything. He's a liar and they're apparently dishonest to their core. Here's the VIN of the car they called a 2012Prius V with trim level Five JTDKN3DU4C1609177. They didn't even get the model of the car right, much less the trim. Dude is either not very bright or dishonest. I wouldn't trust either to buy a car from. Looking at his response, I'd say a little column A and a little column B
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October 2022 by Chris
Jim Bohanan intentionally and unapologetically misrepresents cars. Called and discussed with the GM who wasn't the slightest bit concerned that the cars were being misrepresented. To showing the JD power trim level, he didn't show me anything. He's a liar and they're apparently dishonest to their core. Here's the VIN of the car they called a 2012Prius V with trim level Five JTDKN3DU4C1609177. They didn't even get the model of the car right, much less the trim. Dude is either not very bright or dishonest. I wouldn't trust either to buy a car from. Looking at his response, I'd say a little column A and a little column B
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October 2022 by Lisa C.
Excellent customer service. Beyond accommodating, professional & friendly! Simone would not stop until she found the part I was looking. I am definitely recommending this establishment to anyone looking for quality service!
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July 2022 by Karnell Vickers
Awesome variety on inventory from big trucks and small SUVs to small Hondas, Bentleys and Vipers.For a small locally owned dealership they move enough inventory to outpace the big flashy dealers.They offer financing and back their cars with a Great Warranty. I was VERY impressed. I'm helping my youngest get sound transportation and would not have expected a Diamond to be on Hwy 41 just north of Cartersville. I do have Auto Sales experience and I know about used cars. Again... From the friendly knowledgeable staff to the quality Cars and Warranty, dropping in for a look see is worth the drive.
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February 2022 by Ijiogbe Mike
My wife was flirting with another man. until she vanished away, I was desperate to get her back, I wasted so much time and money trying to get my wife back, I tried almost all possibilities to have her back and nothing worked. I became lonely. To make it short, I found a spell caster, Dr Efua. I saw the good testimonies about his wonderful work and after reading the Testimonials, I decided I had to try and give it one last try and After the spells, a miracle happened, my wife came home. It was awesome, anyone who needs help, should email him:Dr Efuaspellcaster@gmail. com or you can contact him on his Facebook link.
