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March 2023 by Chip Parmley
Friendly service clean truck in great running order This was by far the easiest part of my moving day
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October 2022 by MrZoolook
Me and Wifey hired a truck from here and were told we had to return it to THIS exact site rather than the one next door to where we were moving too. Kind of takes away the point of having sites nationwide. Still, at least they had a truck available on the day we booked it, which judging by other reviews, isn't even a certainty. Though we did have to wait for a few hours before it arrived. Other customers waiting were being told they wouldn't get their trucks at all that day.
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August 2022 by Vidhi P.
Drove all the way to Cartersville, GA to rent a U-Haul to pick up beds, frames and other items for the business from a GA warehouse. (Upcoming Review) First time at this location, and it's quite small. Recommend to come in 1 car bc the visitor parking is small, and most of the spots are filled up the U-Haul attachments (hang at the end of your vehicle). I parked near the entrance of the office. (See photo)
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May 2022 by Stuart Hayes
Me and Wifey hired a truck from here and were told we had to return it to THIS exact site rather than the one next door to where we were moving too. Kind of takes away the point of having sites nationwide. Still, at least they had a truck available on the day we booked it, which judging by other reviews, isn't even a certainty. Though we did have to wait for a few hours before it arrived. Other customers waiting were being told they wouldn't get their trucks at all that day.
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October 2021 by Jeremy Carr
Saved my backside when a Uhaul rep didn’t do his job and failed to modify my reservation pick up date as we discussed on the phone. I was leaving in the morning fir a 750 mile drive to PA and back with a car hauler, and the lady here was able to accommodate the correct rental dates and was extremely pleasant and helpful.
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June 2021 by Phil Gasaway
Called twice just to make sure truck would be available at 9:00am. Assured it would be ready. Only had two days to move 140 miles away. Got there, no truck like promised. Had to drive 50 miles to get another truck.Companies should not be allowed to take your credit card information and give you a confirmation number if they cannot live up to their agreement.I would not recommend U-Haul to anyone.
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June 2021 by Subaruguy8508
Saved my backside when a Uhaul rep didn’t do his job and failed to modify my reservation pick up date as we discussed on the phone. I was leaving in the morning fir a 750 mile drive to PA and back with a car hauler, and the lady here was able to accommodate the correct rental dates and was extremely pleasant and helpful.
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June 2020 by Paul Jackson
Their phone stayed busy for 4 hours. Didn't bother to actually go there.
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January 2019 by Laura Sara
Rented a truck here twice, and both times were a pleasant experience. Very helpful, cheap, and friendly service. Up front pricing. No suprises or catches.
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April 2018 by Jack Croach
This location on carterville ga, will not go back not helpful
