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March 2024 by latascha hutchen
Customer Service went above and beyond to assist me.very please with UPS today.
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February 2024 by drew douglass
The guy working today was great! Very fast and helpful
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February 2024 by Jeannie Chesling
They are suppose to be open and their closed. What gives? 3 people are here???
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February 2024 by Jack Edwards
I really don't understand the low Google rating for the UPS Store in Cartersville. I go here once every week or two and am always impressed with the friendly service I get from there. They take care of my shipping needs fast and professionally.
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January 2024 by jenny6845
Crooked ripoffs. Had an amazon return, was told it was free to drop off but this dump wouldn't scan the code to print the return label. Made me email it to them and changed me $2.00 to print email and then scan. Will never step foot back in this swindling dump again.
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December 2023 by Out Law
Nobody is on time with opening up this location. Also, after being late the girl with the shaved head and tattoos gave me an attitude I believe her name was Inez. Anyway it’s still a clean store and good area.
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December 2023 by Alaric Skene
Had an awesome experience at this UPS and continue to have so. Even during one of the craziest rushes I’ve seen for them, (line out the door quite a ways) I was attended to and helped out with kind faces. I brought in 16 computer screens for a company to ship out (which I know was probably a massive headache, lol), but yet they still were patient with me and were kind, even during the rush. Inez was the name of the employee that helped out a lot. She does an amazing job at what she does; kind and always nice, even with my large orders. Give her a raise, lol.
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December 2023 by Caleb Johnson
I don’t really know how to spell the young lady’s name but my oh my Ms. Inez was wonderful. I was almost done with UPS as a whole…dealing with the terrible customer service we have on my side of town. But me and the mrs just so happened to be shopping in Cartersville today and decided to stop by and send some presents back home to the in-laws, but when I tell you she was the downright sweetest, most patient, funny young woman. She made sure to list all of my concerns in the delivery instructions because of the problems my wife’s parents have and even helped me expedite everything with ease and no complication. I was promised a next day delivery and she actually called out to the pick up carrier to make sure my package was prioritized. We need more hard workers like her in the workforce, keep up the hard work young lady. She’s going places for sure!!
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December 2023 by Maleya Carter
Inez helped me today and was so polite to everybody in the store including myself. She was very professional as well. I appreciate the wonderful customer service she offered!
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December 2023 by Jasmine Lopéz
Every time I have to come here I run into the same polite young lady. She always greets me as soon as I come in and maintains professionalism the entire time. She helps me do whatever I have to do while being so sweet. Amazing customer service. I always look forward to coming here and seeing her! Thank you so much Inez!! Your kindness and patience goes a very long way
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December 2023 by Evonn Fuentes
Came in today around 9am. Each time I come in I always see one young lady moving fast and multitasking like never before! She is so friendly and kind! She is always willing to go above and beyond for her customers! Thank you Inez!
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December 2023 by Brian Davis
I don't think I've gone to a place were I felt so welcome and the service was very efficient and fast,you don't wanna wait or stand in line for a long period,but when go to the ups store there 1 girl that gets me in and out, it's inez, thank you for taking care of me and always greeting me with a smile and when I leave its always have a good day. Thank you for making my experience a welcoming 1
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December 2023 by Space
Inez was more than helpful with shipping off my packages I usually have bad experience with Ups and office depo and Inez was vey effective in moving the line and handling every task that came her way. She tackles it all with a smile, It’s refreshing to see that in a mail store because usually mail store employees do not care in my experience.
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December 2023 by Faye Luhring
$3 for a singular strip of tape? that’s absolutely insane lmao. thanks for taking my last three dollars just to do an amazon return! ❤️
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December 2023 by Chris Perkins
Sooooo , I Came In Tuesday Having To Mail My Package And Do The Dash To School , Knowing That I Was A Tab Bit Early I Was In And Out And Still Mad It To My Class On Time And Inez Was So Helpful And Professional , Wasnt Even Dragging Her Feet To Get Me In And Out , Jus Chef Kiss Performance