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February 2024 by Michele M
I've never had any issues here, quick in and out every time.
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August 2023 by Richard Barham
I ship a lot of eBay items from my online store. I do not use USPS anymore because of the terrible customer service that I constantly have to deal with at the Cataula GA post office, especially the white lady behind the counter. She such a rude and belligerent individual. Because of her horrible attitude and USPS constantly mismanaging my mail I no longer use them. I have an account with UPS now and have not had any issues.
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June 2022 by Mark Sanders
Noone at front desk, keeping customers waiting!
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January 2022 by kathryn postin
Brittany was so sweet and spent at least 10 minutes to help me find the most cost effective way to mail all my Christmas gifts to my niece and nephew. She also helped everyone else in line at the same time never getting overwhelmed and kept being sweet and professional. Best service at a post office, thank you!!
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January 2022 by MACARONI684
Thanks, Mrs. Erin Phillips, her letter carriers are doing an excellent job during these turbulent times in this outrageous Pandemic ?. My hat's off to her with a shortage of personnel and USPS changing regulatory guidance daily. As a former USPS employee "Keep up the Outstanding Work," yall are trying to accomplish.
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October 2021 by Amanda Moore
I went by the post office looking for some ducks that have not arrived yet. The lady inside helped me every way she could and seemed very empathetic to my situation and the ducks well being. Very customer service and friendly!
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June 2019 by Patrick Roberson
The postmaster was rude to my daughter when she Inquired about a piece of that hadn't been delivered to our house. She stated there was nothing she could do since there was no slip. Today it showed up opened with the gift card removed and a sticker on it saying it couldn't be forwarded which it shouldn't have been since her right address was on the envelope. Horrible customer service. The postmaster needs to removed and fired. Someone at the post is stealing stuff out of cards.
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February 2019 by Karoline Garcia
I arrived at the Cataula PO about 20 minutes before they close (this location closes 30 minutes earlier than most other USPS locations, I found out today). The clerk was unfriendly, acted like I was bothering her and when I asked if I paid to overnight it, would it be faster, she acted like I was stupid for asking. Ended up that priority will get it there the same day, for much less. It still won't get there for two days, but I paid less. Evidently my question and the gentleman that came in while I was filling out the mailing label, took until 11:29, so she walked out right behind me and locked the door and pulled the shades without a have a nice day or anything. I guess customer service is out the window at closing time. From what I've read on other reviews, it was never there to begin with.
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February 2019 by Matthew Bathauer
Rude. Rude. Rude. Acted like I was the most annoying person she'd ever seen. Like I was an inconvenience to her. So disappointed
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December 2017 by Patricia Taylor
I have been using this PO for two years. The Postmaster is not overtly friendly but with time, I have come to enjoy our interactions. She is there to do her job, not entertain patrons. Who knows what burdens she may carry.
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September 2017 by Frank Davis
Worst run post office I have EVER seen. Post Master treats customers like a HUGE bother. They have delivered 4 of my packages to the same wrong address in last 6 months. This time, they can't seem to locate it. FIRE THE POST MASTER!! She sucks
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March 2017 by Rick Allen
Went in to buy stamps and simply did not feel welcome. As if she hated her job. No hello or thank you. Just get your stamps and leave kinda look.
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January 2017 by Bridgette Crittenden
HORRIBLE customer service! The lady who works inside is so rude and looks miserable. She didn't speak a word to me the entire time except to tell me how much a book of stamps were and she acted like me asking a simple question was the most annoying thing that ever happened to her. And whatever you do, DONT put anything in the drop box outside! Some of my neighbors have had birthday cards disappear from the drop box! I would rather drive all the way to town than to ever step foot in this post office again!
