-
October 2024 by Vonda Sterling
Clean and stocked
-
October 2024 by T Hunter
I stopped in Friday, October 4 about 8:30 PM and was helped by Nick who was fantastic and very patient. He loaded 94 lb bag of concrete and two 70 lb bags of sand into my car. I couldn't have done it with out him. He was knowledgeable about the product and the store. Very good experience. Thanks, Nick.
-
October 2024 by Karina Bucio
I purchased $7k in custom windows back in July. My contractor came out Aug. 24 to install them all. Due to a damaged window and others not delivered on time like the agreement was he didn't finish. From the first damaged window he was told he'd get $200 back. Fast forward to Aug. 31 when my 6ft windows were finally delivered he once again began to install only to find out another window was damaged. This time I went to HP and spoke to the Asst. manager, Christy. From all the issues she promised me $200 more from the second damaged window. Keep in mind I had to reorder 2 new custom windows. One over 6ft and $800.
Here we are Sept. 27 and HP has yet to fully issue my second reimbursement. Now Christy wants to turn around and say the 2nd reimbursement was never promised. Keep in mind I had 2 damaged windows. Both equaling $1,200. And all I can get back is $200. Another issue is how long I've had to wait to have this project done and how many times I've had to call and re-explain myself because these managers don't speak to each other about the ongoing issues. I'd always get a promise about how they'd call me back and no one ever will, because they very well knew they'd never issue that reimbursement.
Also, the company that delivers for them is nothing but awful. The second delivery guy (Conner) slammed and cussed because he was mad that he had to carry the window back since it was damaged.
Don't use HP for your large projects. Their customer service is awful and are completely unorganized. There are plenty of other places to have windows made.
-
September 2024 by Miguel Uriostigui
Horrible Customer Service. I can understand having to have a receipt for when you pick something up you bought a few hours ago, but to have a horrible attitude about it is ridiculous. I’ve never had an employee from
Home Depot or any respected establishment yell at me (or my mother) the way we were yelled at tonight. Seriously recommend management to give Mr. Charles an opportunity for Improvement. Disappointed at best.
-
September 2024 by firstname none
Don't buy @frigidaire gallery refrigerator or dishwasher from Home Depot. Replaced 4 left hand doors that will never seal, the reefer frame isn't plumb. Dishwasher $1K water damage from delivery install. I'm out $3K - Frigidaire & @Home Depot know they've got you - both of them tell you to fly off & file a home owner's claim - worst experience ever.
-
August 2024 by A. Barnes
Has most of everything a person needs to get the job done.
I even found a part to fit a lawnmower for half the cost that was way better.
-
August 2024 by James Bailey
Still hard getting assistance
-
August 2024 by Tab Anderson
Awesome place, great associates and always clean and in stock!
-
July 2024 by Tina Lucas
I was charged three times for the same ticket and it is hard for me to get my money back they wouldn’t like it if it happened to them…
Give me my money back
-
July 2024 by Vicki Sharpton
Had a little trouble finding what I needed, but the young man at the register helped point me in the right direction.
-
June 2024 by Travis Flanders
The store is cluttered. No staff to help find something. Items were not on the app correctly. Overall it’s a typical Home Depot.
-
June 2024 by Sandra Floyd
I can always find someone to help me out when I don’t know what I’m looking for!
-
June 2024 by Leslie Henderson
The Cedartown Home Depot is great. People will ask if you need help, and they usually have what I need in stock.
-
May 2024 by Matt Forsyth
Got water heater was leaking out both heating elements. Went to return it was told no problem but then she disappeared talk to another guy same out come. Finally got a refund from the 3rd guy. Since exchange was not working. Now it will take 3 business days to get money back on card.
-
May 2024 by Harley Dree (The Hudson Path)
Ms. Casandra was wonderful at self checkout! The store was super clean and nice. Set up slightly different than most locations but lovely. Good stop.
