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March 2024 by Rich Heideman
If I could give no stars I would. The staff here are beyond rude. They don't care because they know they can get away with it. I would not even send my worse enemy to this bank! Go to Wells Fargo where they are friendly and care!
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September 2023 by Tim Denton
Richard did great
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February 2023 by Patricia Haynes
I had an experience with a teller that basically because my balance was LOW NOT NEGATIVE BUT LOW YOU COULDN'T CASH A 32 DOLLAR check and I have direct deposit. I WILL BE BANKING ELSEWHERE
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January 2023 by Braxton Azbell
They real slick but wouldn't let cash a third party check
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September 2022 by Derek Fullum
I have a serious problem with the people who have my money never answering my calls. When I have a problem using my money and these people don't answer any of my phone calls, I start to get suspicious. Makes me want to withdraw all my money and close every single account that I have with them. Very poor customer service.
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August 2022 by Yair Salazar Sanchez
Very bad experience, it is the first bank that I have seen that charges a commission for cashing a check from that same bank, in addition to the fact that its facilities suck, they have very bad service, very unpleasant.
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July 2022 by Kat Krack
Very rude to an older gentleman there. Treated him like garbage because he wasn't dressed nicely, and needed help to cash a check. The black lady was very harsh and acted like he was scum. Bless his heart asked for a phone and they looked at him like he was crazy because he needed to make a call. I closed my account there for a reason. Robins financial credit union is way better! I hope everyone else leaves this bank. Need new workers there and stop hiring the selfish stuck up ones.
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July 2022 by Berno I Pettersson Jr MS PhD
No problems. Relatively safe at night. ATMs are well maintained.
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March 2022 by Chermaine Griggs
The tellers are rude and dont have or have not been trained in customer service. They stare at you like they wish they where on the other side of the plastic. Im not talking about all Bank of America locations but This branch on Watson Blvd in Warner Robins Georgia is in need of training. I have Never had a pleasant experience at this location. This branch and its tellers are the reason I advise everyone I know to steer clear from BOA. Honestly they act like this job has sucked the joy out of them. They acted drained and nonchalant.
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October 2021 by Ian Gayle
Take way too long to wait to complete small transactions, I went in to wire some money to close a mortgage deal and ended up sitting in the waiting area for 45.mkns before anyone got to me, the place was empty..smh...never doing business at this location again.
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September 2021 by Robert Jagroop
No wonder this place has a 2 star review. You need to be an actual bank and be open for your customers. It's Friday and you close at 4pm you've got to be the worst bak own of all time. And for how awful of a customer service you provide I will be pulling my accounts and no longer doing business with you. And I hope more people follow suit.
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September 2021 by Nyoka Atkinson
Convenient and easy to get to
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August 2021 by Sara S
If I could give zero stars I would! I have never in my life been so disgusted with a bank branch!! Avoid this branch at all cost!!! The 30 minute drive to Macon is worth it. They know about customer service unlike the Centerville location. This branch needs to be shut down for good! Lines out the door, no drive thru teller services, and the WORST and RUDEST teller service I have ever experienced in all my years of having a bank account.
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May 2021 by Liz Sutton
Not set up for business needs
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April 2021 by Danielle Stanchio
Disappointed.. they should hire a extra employee and open drive thru back up. Iam disabled and can not always get out of car. And now with covid the lines are to long that i can't stand for long periods of time without hurting.. open drive thru back up please
