Verizon, a leading provider of mobile, 5G home internet, and business solutions, offers a convenient shopping experience both in-store and online. Customers can visit the Centerville store to explore the latest products and services, or schedule an in-store appointment for personalized assistance. The online platform allows for easy order placement with options for free 2-day shipping, express lockers, and same-day delivery where available. The Verizon staff is consistently praised for their exceptional customer service. Customers have highlighted the kindness, patience, and extensive knowledge of the employees, who go above and beyond to troubleshoot issues and ensure a positive experience. Whether visiting a store or contacting the customer service line, clients have reported receiving consistent, high-quality assistance from every individual they interact with. While a few customers have experienced unexpected disconnections during phone calls, the majority have expressed their appreciation for the staff's efforts to provide prompt callbacks and resolve any concerns. The Verizon team, including the Asurion warranty and insurance representatives, has demonstrated a deep commitment to addressing customer needs and providing solutions, even in challenging situations. Overall, Verizon's dedication to customer satisfaction, combined with their convenient shopping options and knowledgeable staff, make them a trusted choice for mobile, 5G home internet, and business solutions.
Leaving 5 stars specifically for Christian!! He was so friendly and helpful. Highly recommend requesting his assistance if you go to this Verizon location. Thank you for excellent customer service, Christian!
May 2025
Associate Keil was wonderful, there was positive attitude and I'd return again for help or a new device
June 2024
Ola was extremely helpful and kind in helping us with all of our questions regarding purchasing a new phone for our business account! We truly appreciate it
