-
March 2024 by Makana G.
Josh was very helpful when I was stumped working on my friend's civic. He helped us fix the car's rough idle/vibration. A larger problem popped up soon after, which he also helped with by confirming my personal diagnosis. Definitely a true car guy.
-
February 2024 by GERARDO ESPINOSA
Good customer service
-
January 2024 by Shopsimplytune
Usually dont leave reviews but they literally never have what i need ever always have to go to autozone instead its a waste of time
-
January 2024 by Toshia Renee
Always helpful and my #1 go to!
-
January 2024 by Sebastian Igarde
Everything was fine, I found what I needed and that's it.
-
December 2023 by gocool2406
Just sort the reviews by lowest and read them all before you going to the store! All those still apply!
-
October 2023 by Stacy M
Ask for Kendall, he is AMAZING! I have been here a few different times (first needing wiper blades, now a battery) and Kendall has been extremely helpful. He is knowledgeable on products as well as detailed with installations. I will definitely be back if I need anything for my vehicles. Thank you for your help!!!
-
September 2023 by Tami L.
Yikes, one angry man working there. I felt like I needed to apologize to him for asking to check my battery.
-
September 2023 by Rayne
The place was filthy inside and out. The garbage was so full in the front it was running along the side of the building. They had signs up saying they only accepted credit cards and didn't take cash. The staff didn't seem like they wanted to have customers. I will never return here.
-
August 2023 by Justin Hendrix
Horrible service. Horrible management. I bought a battery from them 2 weeks ago and now my car goes dead. I took to Firestone and they stated that my battery went dead so after telling this to advanced auto parts they stated they can’t replace it due to my battery because it charges. Get in my car and now it doesn’t work again. Would never go here again.
-
August 2023 by Dave Felty
Eric is fantastic at customer service! He helped me fix a problem that I had at another location. Overall I’ve had nothing but positive experiences at this store.
-
July 2023 by Bradley Hazel
Kendall was the freaking man!! He sweat his butt off to help me put in a new battery and went above and beyond. Didn't even mind me watching to learn a thing or two. Give this man a raise he deserves it!!
-
July 2023 by Devyn D.
Josh was so helpful, knowledgeable and went above and beyond service. He walked outside with us to look at our car and ensured we were buying the right parts. The appearance of the store is underwhelming and dusty. They had what we needed and the interactions made it a good experience.
-
July 2023 by Captain America
Been to this location twice lately. Both bad experiences.The first time I went in for a car battery. I saw that their diehard platinum brand showed my size available on their website. So I went into the store and tried to look on the shelf for that size. Not only did the rack look mostly empty, but I did not even see a spot where the battery would have been if they had it. So I decided to go ask the guy behind the counter if they had that particular size. The persons answer was ‘I don’t know’. Followed by a blank stare. So I asked ‘if I gave you the battery model number can you look it up?’ Then he responds we can only look up parts for your car only. So you have to give us the year make and model.’ I thought that this was kind of silly. So I decided to goto another location. They did not have it on the shelf either but it did show on their website. So I walked up to the counter and asked ‘if I give you a model number can you look up if you have any?’ His answer was ‘yes, what’s the model number?’ He proceeded to type it in. Tell me he has seven of them. Then goes to the back and gets it then rings me up. This is how it should have gone the first time.Also while the second location was keying in the battery model number it was clear that there were multiple ways to lookup parts on the computer. Yes year make and model was one of them. But so was part number, sku numbers, model number. This is important because a lot of people may not want the exact replacement. Some people may want to go with a larger one that they know will fit the same brand of car. Or some cars have different options for battery sizes for the same model.The second time was coming back to return the core to this particular location because it was more convenient for me than the other location. Checked both online on their own website and google listing. Both showed they close at 830pm on Sundays. Showed up well before 830 only to find they actually close at 8 as posted on their door. In the year 2023 this is unacceptable.
-
July 2023 by Julian F
Did not have filter parts I needed for my simple SUV for oil change. Guy behind counter did not want to help anyone with parts 3 customers before me and then me. They young Hispanic lady was doing everything; cashier, answering phones, finding parts for customers like myself all while the lazy guy behind counter stood around with his thumb up his @$$ in a daze.
