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July 2025 by Qiang Tan
Very good service, Chinese speaking staff
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May 2025 by magdiel oliveros
My appointment was booked online by a chase representative, when I went there, they told me that the person that was supposed to take my appointment doesn’t work there. Lost a day of work for this. Personnel didn’t care at all about this, just talked to me in an odious way. So I left
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May 2025 by Careese Achat
Exceptional Service from Marvis Jackson at Chase!
I recently scheduled an appointment at Chase after struggling for months—since January 2025—to complete a transaction online without success. From the moment I explained my situation, Marvis Jackson was not only incredibly empathetic but also fully committed to helping me find a solution.
Despite encountering multiple roadblocks, Mr. Jackson remained persistent and resourceful, exploring every possible alternative to ensure my transaction was completed before I left. His professionalism, patience, and determination truly stood out and made a frustrating experience feel manageable and even positive.
If you're looking for someone who genuinely cares and goes the extra mile, I highly recommend Mr. Marvis Jackson!
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April 2025 by Alexis Dixon
I called the location (30341) and was speaking with Sharday over the phone . She was truly amazing, she was very polite and kind 😇 😊 ❤️. Truly amazing 👏.
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February 2025 by Infinity
The branch manager was dismissive, condescending, uninformed of the banks policy and very aggressive it made me extremely uncomfortable.
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October 2024 by Darius Rheaves
Marvis Jackson has been definitely VERY HELPFUL and PATIENT with my mother! Recently I needed to make some changes to her account, and He was ALL to WILLING to assist our needs. Every time mother has come to this Branch, the people she's come in contact with have been nothing but helpful!
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May 2024 by Ally
I didn't catch his name but he was not helpful and trying to explain things that were not relevant to my question. He also made me extremely uncomfortable so I almost called for his manager. Don't recommend stopping by so I went to another branch in the end.
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May 2024 by Mike Boean
Just below average bank
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January 2024 by Belanna B.
Informant people especially the Asian guy with glasses. A true prick. Why would you tell me to drive to another Chase location because you didn't want to help me ? Or because your incompetence? I asked can you verify there is a manager before I drive to other one and he laughed and said he couldn't. When I get to the next location he rudely recommended they also had no manager, but they magically were able to call another location for me to confirm where a branch manager was located nearby.
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May 2023 by Maya Lindsay
Pointless location because it’s not full service! Went to get a cashiers check and she requested a form to take to the back. The other Chase on Peachtree is way better
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March 2023 by Lin Robinson
Great branch! I made a deposit at the machine and did a wire transfer after that. Everything went excellent! Highly recommend bank branch!
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September 2022 by FREDERICK MANN
Horrible. I put over $100,000 into a managed stock brokerage account and it plummeted to $70,000 in 6 months. The first two officers assigned to be my “advisers” quit and when I couldn’t reach the second one someone finally said he no longer worked for JPMORGAN. The woman who was last in line seemed afraid of being sued because I am an attorney and would not give me any advice on stocks to buy or sell. Her desk was always empty and I got the impression she watched sales videos all day. When I finally liquidated my accounts (1 self directed) she asked to be reassigned when I asked for a form the men on the phone said I needed to fill in before they could put the stock sales proceeds into my regular checking account! She also took offense that I “double dipped” by asking her for help after seeking guidance from the trading customer service rep!
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September 2022 by Morris Hill
POOR customer service! I came in to open an acct and told the greeter what the issue was when I was attempting to open the account online. Her questioning was lowkey condescending and for the most part unnecessary. Finally a banker comes out to "listen" to what was going on but he stood off with his hands in his pockets like he was irritated. He takes me into his office at 9:35 to look at my information only to tell me he couldn't help me bc he had an appt at 10. I wanted to simply open an acct but they, for some unknown reason, take 45mins to open a personal acct! I have everything ready to go and could have been well on my way by the time or before his appt arrived. It takes them that long bc they have a lackluster attitude and no sense of urgency. They basically threw my business out so I gathered my stuff and left! Horrible experience!
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July 2022 by Melissa Guy
Don’t go here for an appointment or if you have kids. My kids were just denied access to the bathrooms because they are employees only. One had an accident in the parking lot and one made it to across the street. TERRIBLE customer service.
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June 2022 by Charlotte W.
Correct your hours - you are NOT open on Saturday's. How do I know this? Because I drove over there needing to do business .... How hard is it to present yourself correctly to your clients
