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March 2024 by Anthony Craig Drennen
Always good at this location.
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March 2024 by rachell brown
Behind closed doors this company is beyond messed up. People lose their jobs over NOTHING.. literally no explanation just a "don't worry about coming in today,I'll call u when I need u " (and of course never call u again). Cars get messed up bc the employees want to do work on the side for things that jiffylube "doesn't offer" and it'll cost an arm and a leg for u to get ur car fixed.There are literally SO MANY DISCOUNTS they won't tell u about or offer. There's a discount for almost EVERYTHING.. if ur a AAA member.. discount. If u work at shell gas station.. discount. About 65.. discount. So don't let them charge u full price.. ever.
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December 2023 by Nanette Walker
This was my first time coming to your company. I was greeted with welcoming arms. The whole procedure was explained to me and I was also told about the promotions going on. My car is running so much better than before I came. You have definitely got a loyal customer.
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November 2023 by Eliot Blum
Service was fast and easy. Would recommend for that purpose. HOWEVER… they said it would be $109 for my oil change. Then I presented a $25 coupon and somehow my oil change came out to $130 before my coupon, all of a sudden. Basically added an extra charge for no reason once I told them I have a coupon… won’t be going back.
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October 2023 by Jenny L
Highly recommend this Jiffy Lube location with Pablo & his crew. Very professional, courteous, and I was in & out quickly for an oil & air filter change. Mondays & Tuesdays tend to be slower so great days if you’re in a hurry. Definitely will be back to service my brakes & tires!Service: Oil change
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October 2023 by Brock B.
Quick and organized service. The staff had a few questions and quickly got me seated and through. Definitely the best service I've received from a Jiffy Lube!
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October 2023 by Logan Alexis
I’ve been to this location once before but my chances of returning are slim to none…I came to get my low beam light replaced. No where on the website said that I would have to bring in my own light. The first mechanic on site did not state that I would have to purchase my own bulb and bring it. That wasn’t a problem. When the mechanic came to my car after making me wait 15 minutes to get a hand drill to take out my head light he asks if I have the bulb. I state no. The mechanic proceeded to say “ I can walk to auto zone and show you which light to get BUT you have to do something for me…..” I then told him no thank you because I’m not sure what he was implying but I wasn’t about to ask any further questions. He then sucks his teeth at me and gave such a sassy attitude towards me. And then asks one last time angrily, “ What you gon do”. I again said NO THANK YOU and he slammed my hood down on my car… I feel all that was needed to be said was since you don’t have a replacement bulb I can look up the one you need and refer you the bulb and then come back once you have it. No problem. But no that was not the case…
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September 2023 by Lady Boss
As a student in Grad school, I am extremely busy and the last thing I care about is my vehicle. The gentlemen working here are extremely knowledgeable and he thoroughly explained every issue and also recommends cost effective alternatives! I will definitely return!Services: Transmission
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September 2023 by Omar Naoulo
I just had the oil changed on my car earlier today at this location. I had originally expected to wait about an hour or longer to be seen and for my car to be worked on, however, to my surprise, they were able to work on it and get it done in less than 20 minutes. The staff was also very nice and courteous which lead me to having a great experience overall. I highly recommend visiting this location any time that you need an oil change.Service: Oil change
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September 2023 by la prietaatlanta (a)
I was greeted professionally and immediately upon my arrival. The manager was upfront and accurate about the time it would take for my brake job. The staff was friendly, and I definitely recommend this location for your car servicing needs.Service: Brakes
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September 2023 by Holly Reinhart Golebiowski
Pablo helped me from the moment I pulled up. I had never been to this location before and even though he was working on a car he jumped up and welcomed me. The work was completed quickly and he even managed to make me laugh a few times with his friendly jokes. I was surprised that it was the same welcome and friendliness I get when I take my husband's Porschia to the dealership to get his oil changed. He even recognized my Explorer was turbocharged right away and automatically suggested the full synthetic but was not pushy selling me on it. (Which is what I needed anyway.) I will be going back!Service: Oil change
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September 2023 by Will Chapman
I visited this location this past weekend for an oil change. Normally I would take valuable belongings out of the car when having my car worked on, but I made a mistake and forgot to do this. I had put emergency money in the console the night before, and after the technicians were finished working on the car I checked the console and found that most of the cash was gone. The technicians, unsurprisingly, told me they knew nothing about it. I’ve tried to get in touch with the manager by email and have not received a response. I’m pretty frustrated by the situation and it’s even more frustrating that I’ve been ignored thus far by those I’ve tried to get in contact with.
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August 2023 by Branyon Jones
Pablo and the team at Jiffy Lube are exceptional in all ways. Their professionalism, courtesy, and attention to detail are second to none. I have been a long-time customer at this location and everyone here, especially Pablo, has always gone out of their way to take care of my vehicle and treat me like family. I am loyal to this location and make the drive from Alpharetta to have my vehicle serviced here because of how great they are.Services: Air & cabin filter replacement
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August 2023 by Meena Barton
amazing work. they took such great care of us. my daughter in high schools first car needed so much and they figured out everything she needed to be safe on the road and repaired it. Her AC was irks better they changed all the filters and even educated us on how to take excellent care of the car. We are going to do all our oil changes and fluids and filters and brakes with this team. The manager and his team are so friendly and efficient. They took great care of us
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August 2023 by Sabrina Shenae
Thank you Jiffy Lube and service from Pablo! My vehicle feels even better in the road with the oil change and tire pressure check! He made sure the vehicle was safe and the customer service was superb!Services: Tires