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April 2023 by Amit Raval
Awesome experience with the set up and look through of the unit. Tamara went above and beyond through the set up process. Thank you!
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April 2023 by Rosemary J.
This storage center is well maintained, easy to use, good security, and in a convenient location. Tamara and her staff are outstanding...very cooperative, pleasant and responsive to questions.Highly recommended.
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July 2022 by J K
The owner, Tamera, yelled at me today over the phone. She does this very often and she asks like something is very wrong with her. When I asked her why was she talking to me like that, she said it was because she was the manager. I asked who was over her and she said NO ONE. She said that she was the owner. She is very rude and talks down to people. I was simply asking for a late fee to be waived because their online payment system has been down for over a year. She said it was back up and that I could give her a call tomorrow after 3pm because she had a conference to go to. Troy would have never spoken to me this way. She talked down to me, and she yelled at me. She then began to slur her words when I asked her why was she yelling at me. She is very impolite and very unprofessional.
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June 2022 by Nick Marshall
Shockingly horrible customer serviceI met a colleague here in the middle of the day on a Friday to pick up some items that his company was holding in storage. He brought the wrong key. We asked them to cut the lock, and they said we had to wait for Tamara, the person responsible for the office, to come back, and that it'd be about 20 minutes. We wait for about an hour for her to get back; whatever, stuff happens.She tells us that we have to pay a $35 lock cutting fee. He politely asks if she can charge it to the company's account, and she just starts yelling at him. I've never seen anything like it before. My colleague kept his calm as he responded, but she kept escalating the situation. I step in to offer to pay, and she still won't let us in, because the employee who picked up the phone number she called to verify wasn't the person who was on the file. We could have provided the card number, phone number, etc associated with the file, but she really seemed like she was about to kick us out or something, all because my colleague asked why she couldn't charge the account on file. Rather than continue to deal with her, we drove half an hour to my colleague's apartment to find the other key.I bet all of the above sounds pretty improbable, but my colleague genuinely never raised his voice, was never rude, and she really was yelling at him. I get that people have bad days, but I've never in my life seen someone act like that while at work. The whole ordeal took three hours: would not recommend.
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November 2021 by Mia Madison
Good location and security. There seems to be only one person doing everything, answering the phone, taking payment, cleaning, repairs, etc. No website or online payment option.
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November 2021 by Med Bro
Neat, clean and orderly place. Staff are helpful when needed.
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September 2021 by Barbara Shanahan
Clean and secure. Also, priced well for large storage.
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April 2021 by Taylor Loyd
Staff is very helpful and friendly. Lots of carts available and units are very spacious. Highly recommend!
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February 2021 by Rene C.
Had a great experience with Troy. He really took care of us. Absolutely recommend this storage spot! Thank you!
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February 2021 by rchatty
Troy is great! He really helped make our storage needs easy and convenient. He was always available when we had any questions, even after hours. I would absolutely recommend this storage facility!
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November 2020 by Melissa Wilks
I just finished a 17 month rental of a space at this self storage. I worked with Troy to set up my rental. I had never used a self storage unit before, and Troy was very helpful. The 17 months went by without a single problem. My belongings were in a clean space — they did not get dirty while they were there. Every time I needed to go to my storage unit everything was in order. The gates worked, the gate code worked. I felt safe when I went during off-hours.Thanks Peachtree Industrial Self Storage (and Troy) for a flawless experience.
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November 2020 by Toni ATLGA
I love it here. This facility is located next to a Office Depot which is perfect for me. I own an e-commerce store and this location is where I keep inventory. So, from time to time, I go across the street and print labels and pull my inventory from my storage.The location is nice, there is a Walmart less then a mile down the road and a QT Gas Station directly across the street.I’ve been at this location for about 2 years now and I love it.The owners are very friendly too. It’s family operated, so you always get the feeling of being home.
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October 2020 by Jeremy Watruba
Great facility and staff! Troy is very kind and helpful every time I stop by. Units are easy to access and always clean. Much better alternative than having to move your stuff through an elevator. Would recommend to anyone in the area.
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October 2020 by Donna Cassity
I am writing this review to let me neighbors know the superior service I received at Peachtree Industrial Self Storage. It meant a lot to have a climate control facility where I felt safe and it was always clean. Troy, the manager was always very efficient and friendly. .
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September 2020 by Rich Watkins
This facility is great! it's clean and super easy to access and being able to drive through the facility was an added perk. I would recommend this place to anyone looking for a great storage facility at a reasonable price.
