Truist receives praise for its courteous and professional staff, particularly at the Chamblee Dunwoody and Lawrenceville Hwy branches. Customers appreciate the quick service, often waiting no more than 15 minutes. Employees like Roberto, Jason, Nikki, Erling, Maria, and Dat are highlighted for their intelligence and helpfulness, making banking a pleasant experience. Many customers have switched to Truist from other banks based on recommendations and positive experiences. Overall, Truist is recognized for providing excellent service and for having a team that goes above and beyond to assist customers.
