Truist is a bank that provides a variety of financial services and products, including investment options and credit cards. Customers have expressed high satisfaction with both the online and mobile banking platforms, finding them easy to use for managing accounts on the go. The customer service team is known for being helpful, friendly, and responsive to questions and concerns. Staff members are often praised for their professionalism and kindness, with specific mentions of employees who are helpful, cheerful, and dedicated to providing quality service. Due to the ongoing health and safety measures, some branches are temporarily adjusting services, offering teller services through drive-thru lanes only, with in-person visits by appointment and some branch closures. Despite these changes, many customers feel confident and happy with their banking experience at Truist, recommending the bank to others for its excellent service, wide range of financial options, and supportive staff.
Annie was so helpful! She fulfilled every task i wanted to have done with a smile on her faceš„° im so grateful to have encountered her!
April 2024
Sabina was so professional and friendly! She educated me and my son on what is best financially. I definitely recommend going to see her.
February 2023
Mrs. Daymas Barroso attended us and we found her to be an exceptional lady. I thank Truist Bank for hiring people with as much quality as her. God bless her
