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April 2025 by Liz Hernandez
This branch has 0 common sense. It's extremely frustrating when trying to cash a check with Wells Fargo. My husband wrote the check for my workers, and they couldn't cash it because it's a Chase check and based on the history, my husband didn't write most of the checks ( not true) . Event though, we are both on the account. Apparently, they rely on the people working there to manually verify whether a check is legitimate or not. They base on whether or not they think the check is valid or not. I guess technology can't figure that out for them. If the name matches the account, and check that is not good enough. I would save a major headaches a go with any other bank, maybe one that uses technology and not tellers.
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December 2024 by sergio w
This branch is by far the worst .
I literally came in at 9:10 am to make a deposit, when I arrived there were 4 customers ahead of me , 6 window tellers and 1 person working and another just standing by the computer, not a single person came to said we will be with you shortly , is now close to 10 am , and I’m barely getting out the bank after just a simple deposit.
Why can’t a such prestige bank can have a better customer service. Yet I heard the teller tell a customer we don’t have customer service at this location , you have to call the 1800 number .
This makes me wonder if I want to take all my business and personal accounts to a different institution.
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November 2024 by Huong Pham
Worse service! I left 2 times already! They just standing and talk , only 1 person working there , and she took forever to done her job! Never come back !
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November 2024 by Jose Luis Hernandez
There's always 1 hr or more of waiting in this Wells Fargo. don't come here
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September 2024 by Alexandra Gutierrez
DO NOT WASTE YOUR TIME HERE! Leave!!!
They have such a bad customer service! I needed to sealed a paper that only takes 5 minutes!!! I’ve gone to other Wells Fargo Banks and they have never asked for me to make an appointment but this one guy couldn’t help me bc there was a client. I do understand there is a client and I can wait but he didn’t want to help me at all! You Are Such A Rude Person! I feel sorry for the new guy who was trying to help me!
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September 2024 by Ann W
Neither of the two ATMs are working. There’s a line of customers to the door with only 2 bank tellers working.
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August 2024 by Wilson Lopez
Don’t waste your time; I arrived on Saturday at 10.36 am and the branch was open and there was not a single employee; what is it supposed to be??? A bank full of money and with no one inside this is crazy; completely alone, oh God what a manager’s courage to leave the branch open; I bet that next time the thieves will steal all the money
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August 2024 by hitesh
This is most time wasted bank. Even time i go and only 2 or 3 customers ahead of me and they took 35-40 min
No time value of customer.
They have 6 counters and only one counter have person to serve. I wish i can give 0 rating 🤬🤬🤬🤬
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June 2024 by Aidan B
Refused to do a notarization for non customer after saying they would on the phone.
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February 2024 by Maria Perez- Ortiz
Arrived to my appointment on time and still had me waiting 20 min for someone to assist me. What’s the point of an appointment?
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February 2024 by Erin Wright
Waited in line here for 20 minutes to take out some cash. Only one teller open. Saw 3 other employees but no one offered to help or open another station. Slow. No wonder no one goes inside banks anymore.
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February 2024 by Toney Reid
I recently joined this bank having just relocated to Atlanta. I am well pleased with service and help given me. They are truly a facility worth using. The Tellers a very helpful in understanding your needs. I would recommend them to my family and friends.
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October 2023 by Michael Waters
I've given this branch more than enough opportunities; now it's time to start using another branch. Poor management and poor customer service. This branch should be closed.
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September 2023 by Jaye
Branch Manager advised will not be able to service me after having me wait an hour and a half on the only day I had available before a promo code expires. Had this been expressed I would have went to another branch. Extremely unprofessional. In addition, this has negatively impacted me in on a personal level.
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September 2023 by Aung Zaw Myo
Waiting to notarize documents for more than 1 hr and still no help
