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February 2023 by Michael Barry
Friendly and competent! Love this shop!
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February 2023 by Steve F
Amazing group of folks. Owner is quite the gentleman.
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January 2022 by Brooklyn Taylor
My tire went flat on my way over the mountain and I just happened to stop at the gas station right next door to Appalachian auto. I didn’t even know there was an auto shop next to the gas station but thank God there was!! Not only did they change my flat tire for me (after business hours) but they also didn’t charge me! (I paid anyways because of the great service) very kind and very helpful people!
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November 2021 by Christina Ahle
After a weekend of camping and 4wheeling in the mountains, the transfer case linkage on our jeep broke and we were stuck in 4L. We pulled into the shop first thing Monday morning, and Troy knew exactly how what to do. He even brought my husband into the garage and showed him how to fix it. A repair so easy and quick (10 minutes!), he didn’t charge us. Thanks so much!! We can drive the 100 miles safely back home now.
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October 2021 by Mandy Heddings
I can not say enough about this place. Such a wonderful place with wonderful owners. Trish was amazing to speak with. Had a heart like human not a robot that doesn't have any human morals. We got stuck in a terrible bind. Did not get to have it repaired due to financial hardships. They were so kind and went out of their way to help us. I only wish I could have afforded the price. Transmissions aren't cheap anywhere you go and we knew this. We tried our best to come up with the amount but failed to do so. I spoke with Trish and let her know the situation. As worried as I was about letting her know we could not afford it. After all of the time they let our vehicle sit on the lot. She had nothing but the kindness things to say! She understood the situation and went out of her way to make me feel comfortable. If I ever have ANYTHING wrong with our vehicle in the future. Appalachian Transmissions will be the first place we go. I can not say enough kind words about this shop. I qould recommend them to anyone in a heartbeat! Thank you so much for everything! Your kindness did not go unnoticed!
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July 2021 by Josh Nylund
Appalachian Auto is excellent, the service you receive is unmatched in this area. Troy has taken care of my vehicle for a long time and I would reccomend this shop to anyone.
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July 2021 by Rich
On a roadtrip from NY and my windows stop working and were stuck down. I am mechanically inclined but had no tools at my disposal and didn't want to drive the 800 miles back to NY with my windows down so I asked for some help here with the power window fuse. The mechanic who was working helped guide me on how to get the windows up and saved me from an 800 mile trip with them stuck down. He was in the middle of working on 3 cars and took time out of his day to help me. Some of the best customer service I've ever gotten. He easily could have told me to pound sand but instead chose to help and never got annoyed or angry. 10/10Service: General repairs & maintenance
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February 2021 by Leanna Gonzalez
They always fix my messes. Even go through and look over in general for any concerns. This is a great MAINtenance place.
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November 2020 by Andrew Scruggs
I was passing though Clayton with my wife and kids when my truck started smoking, so I pulled into Appalachian Automotive. They took a look and quickly diagnosed that i had a leak in my radiator. After hearing that I was 70 miles from home, these honest folks filled my truck with anti-freeze and sent me on my way (with a few pointers about watching the temp gauge). I tried to pay them, but they wouldn't accept. I am very appreciative to have come across such good people.
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October 2020 by Brenda T.
We appreciate the courteous and knowledgeable assistance in evaluating our transmission while visiting nearby state park.
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October 2020 by Mandy Kilby
I can not say enough about this place. Such a wonderful place with wonderful owners. Trish was amazing to speak with. Had a heart like human not a robot that doesn't have any human morals. We got stuck in a terrible bind. Did not get to have it repaired due to financial hardships. They were so kind and went out of their way to help us. I only wish I could have afforded the price. Transmissions aren't cheap anywhere you go and we knew this. We tried our best to come up with the amount but failed to do so. I spoke with Trish and let her know the situation. As worried as I was about letting her know we could not afford it. After all of the time they let our vehicle sit on the lot. She had nothing but the kindness things to say! She understood the situation and went out of her way to make me feel comfortable. If I ever have ANYTHING wrong with our vehicle in the future. Appalachian Transmissions will be the first place we go. I can not say enough kind words about this shop. I qould recommend them to anyone in a heartbeat! Thank you so much for everything! Your kindness did not go unnoticed!
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July 2020 by Marlene Ramey
This place is great. Honest people who get the job done.
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July 2020 by Matt S.
My truck broke down in Clayton (not from there) late at night so I had to randomly pick a repair shop to have the truck towed. I received a call first thing the next morning. At first, they were going to have to schedule about a week out but got it into the shop much earlier when another appointment cancelled. They replaced my alternator quickly and at a very reasonable price. No upselling...they took great care of us. Only wish they were closer to Atlanta for future car repair needs!
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May 2020 by Jonny Fuckin Blaze
Charged nearly 800$ for the simplest job ever.(1 hour in the most. 3 Phillips screws and a plug) Was a j*** from the start too. He’s arrogant and rude. I’ll never be back.
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March 2020 by David Hilley
Top-shelf service at a reasonable price. Quality all the way around. Bottom line.