Duvall Automotive Group is known for its exceptional customer service and welcoming atmosphere. Many reviews highlight the polite and attentive staff, with specific mentions of team members who go above and beyond to assist customers. BJ is frequently recognized for her helpfulness, explaining processes and addressing concerns thoroughly. The dealership is praised for its competent technicians who perform quality work, ensuring that services are completed with care. Customers appreciate being kept informed, especially when extra work is needed. The family-oriented nature of the business shines through, as the owner, Jeff, and other staff members are described as kind and genuinely helpful. Visitors, even those from out of state, have noted their positive experiences, making Duvall Automotive Group a highly recommended choice for automotive needs. Whether for routine service or unexpected repairs, this dealership has built a reputation for respect, competence, and excellent service.
Duval Ford did a great job taking care of my car. Hailey was very friendly and helpful.
December 2025
Highly recommend Duvall Automotive in Clayton. Their team provides great customer service. Alex and LD helped us get into a Hyundai Santa Fe and were very helpful during the process.
November 2025
Always confident that my vehicle will be serviced as needed . They also make sure that it is safe for me and serviced properly. Staff is friendly, helpful and explains things so I understand.
