-
August 2023 by MITCHELL WHEELER
Customer service is PATHETIC. corporate office can not help with any situation. I would store my belongings in a tent first.
-
August 2023 by Kat Browning
Horrible NO CUSTOMER SERVICE. If I could give the company a negative 100 I would
-
August 2023 by Joey Smith
Rented a unit last week advertised $1 for the first month. Gotta pay a bill next week and I go to get into my unit and there’s trash filled in it. Already had to deal with the customer service three times to get transferred to someone and nobody answers.
-
July 2023 by tony wratchford
Ever since copper safe bought this facility, customer service has been non existent. THERE WILL NOT EVER BE A LIVE PERSON ON SITE FOR ANYTHING. Right now the gate hasn't worked for 3 days, still no ETA on repairs. Do not rent here expecting to ever be able to get anyone on the phone who is not overseas. One month after taking over, they jumped the rent by 15% but still no customer service, no maintenance people, nothing. I strongly advise not to store your belongings here unless you just don't care about customer service
-
June 2023 by Google user
Ever since copper safe bought this facility, customer service has been non existent. THERE WILL NOT EVER BE A LIVE PERSON ON SITE FOR ANYTHING. Right now the gate hasn't worked for 3 days, still no ETA on repairs. Do not rent here expecting to ever be able to get anyone on the phone who is not overseas. One month after taking over, they jumped the rent by 15% but still no customer service, no maintenance people, nothing. I strongly advise not to store your belongings here unless you just don't care about customer service
-
April 2023 by Tammy Fry
Very easy, and affordableWell definitely Call upon them if I ever need another unit
-
April 2023 by Chanell Pitts
I did everything online but had a snag at the gate and so I had to call customer service. The lady who answered was amazing and very kind. Got me all fixed up and ready to go. Easy as could be. Simplicity appreciated.
-
April 2023 by Bruce Yearwood
Went there to pick up some stuff from one of their customers. It's a little tight getting around the building. But for the most part it's an acceptable place for storage.
-
December 2022 by Brenda Rivera
I had exceptional customer service by Selina, she was so professional and listened to my needs. I wish all customer service reps provided such excellent service.
-
December 2022 by Robert Herron
I rented a unit online and when I went to check on it, there was someone else’s lock on it. When I finally got a hold of a manager, they offered a smaller unit that would not meet my needs. They said they could come and cut the lock off but if someone else’s items were in there, all they could do is issue a refund. I ended up having to go to another storage company. It has been almost a week and I still do not have my refund!! I am beyond upset at this point!!
-
December 2022 by Cornelius Bleaux
Very well kept property. Appearances aren't everything but it helps. Especially when matched with experienced, courteous staff.
-
December 2022 by KaJa
The manager, Selina is so pleasant and helpful. The grounds have never looked nicer and their prices are fair!
-
December 2022 by Jen Rogers
Amazing location it's n the middle of dahlonega n Cleveland nice n clean facility
-
December 2022 by Will Allen
Friendly staff, very accommodating.
-
September 2022 by T Riv
Easy to rent online and customer service responsive..