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February 2024 by June Sandlin
Aaron's in Cleveland are great. I bought 2 beds from them about 10 years ago, loved them. I recently bought a refrigerator, washer and dryer from them. Julie made sure I was happy with my purchase. Thanks Aaron's.
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August 2023 by Urijah's Treasures
This is five star, top-notch service. Our delivery driver james, was very cordial, professional, and informative. He installed both my washer and dryer, and he fixed the hose and made it tighter. He tested the washing machine and dryer and made sure that everything was working. This was superb service and I recommend it to all of my family and friends.
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August 2023 by Kimberly Martin
I want to say that I 10000% recommend this store the staff is great and the products are great I don’t have the first bad thing to say about them there all amazing I have worked with them for years and I have to say I have had some hard times lost both parents and in that time the staff was so very respectful and caring to where others have not been so please if you need to purchase anything go to this store and tell them I sent you
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August 2023 by Debbie Dowdy
Great showroom! I wanted to buy an entire living room setup with the speakers and the music that was playing and invite my friends over for a relaxing evening. Great customer service. I am sitting in my new, comfy, beautiful recliner right now. Delivery was quick and easy.
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August 2023 by L McDonald
Always helpful with any questions and concerns I have had. Willing to explain until I understand and aid with any issue with furniture or appliances I have rented or purchased. Many years of good experiences. ?
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May 2023 by Alexandria Holzmiller
I just moved up here and I called. Did everything over the phone and had a washer and dryer a couple hours later! Fantastic. Made my moving experience that much better!
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April 2023 by Nicole Webb
I would give negative stars of it were an option. I have gone through aarons my entire adilt life and am now 40 years old.2 years ago i bought a washer through the cleveland ga store and paid it off without even a late payment in on January 19 of this year. Well its april and a washer that was made in 2020 is now junk. I go to see about my warenty and am informed that the washer isnt covered and is my problem. Never mind the fact that when i got i toaid for i purchased something else and even talked my husband into purchasing something to keep his credit up. I say screw it and just pick ojt another one for 10 a wek cause i have small kids and need a washer. Just to be told that i need to pay 60 dollars today. That is completely rediculous ill never go through them again
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December 2022 by Angel Turner
I’ve been with Aaron’s for a while now. I’ve ALWAYS made my payment and have never been late. I originally started with the Cornelia office who unfortunately closed down leaving Cleveland Ga to be my closest store. My dryer went out and being a single mom with 5 kids I decided to add a new washer and dryer to my account with a refrigerator on it. I told them that my payments have to come out on the 4th Wednesday of every month. I missed my refrigerator payment last month for the very first time and I informed them on MULTIPLE occasions that I would definitely catch it up on the 23rd of November as that’s when I get my next check. They have been blowing up my phone every single day, so bad that it’s gotten to the point of me having to block them. I’m not avoiding paying my bill, I’ve informed them of when I will be able to catch up my ONE MISSED PAYMENT and they are harassing me. After I pay off my 3 items I will be taking my business else where if I even decide to stay with them after this. I’d suggest going somewhere else like Farmers home furniture.
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December 2022 by Deborah Harrell
Rented a mattress, box spring and metal frame for 1 year until my lease was up while taking care of an aging parent. The merchandise was picked up on October 14th and I moved out of my apartment on the 15th. In fact, I had to call several times for their merchandise to be picked up because on the 1st attempt they were a no call, no show! The account was paid in full on Oct 14th the last day I had their merchandise through auto-pay on my debit card. However, when Nov. 15th rolled around they charged me again for merchandise I no longer had possession of! I am still in the process of trying to get a refund after NUMEROUS attempts calling the store now for WEEKS with the promise that my money would be returned. My FINAL attempt was today and Zack said he had to speak to his manager and give me a call back! With that said, I have been given the run around at no fault of my own but the incompetent staff that manage this establishment. It is apparent that absolutely no one in this store knows what is going on and are unable to efficiently manage their accounts as well as the store itself! My recourse at this time is to file a dispute with my bank which is uncalled for and a hassle to get my refund that is due! WARNING…Don’t use Auto pay! They will Jack you around! Just don’t do business here! Bad business practices! Calling corporate to file a complaint as well! I would never rent anything from here ever again ?
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December 2022 by Rachel Witcher
The staff at this location are awesome
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November 2022 by Heather Bennett
I have been with this store as a customer for several years. They are so knowledgeable and helpful.Ever a problem they will always help...I recently moved to Toccoa and was in need of a new washer dryer and couch. I refuse to use any other store but Cleveland. They were more than willing to make the trip to me. I have paid several things off with them and will continue. They have great prices,warranty and Great Customer service.Julie,Travis and the regional manager at this store are just Awesome .. Thank you guys so much. You need home furnishings this is the place to go. Ez pmt options....
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December 2021 by Ursula Allen
If I could give 0 stars I would. ! We have had NOTHING BUT Terrible experiences with this place since Julie became manager. My mom has had an account with Aarons since the 90s and these past couple years have been terribleShe pays on time every month has never skipped payments and they keep charging her more and more money. Then we called to get a payout and they refuse to take the money over the phone so she goes in to pay and they charge her 400 more than what she was told on the phone Bc “oh she doesn’t know when the interest hits “ ARE YOU KIDDING ME “ this place is a Joke , save your money and FO SOMEWHERE ELSE. they will screw you just like they did her. BEWARE.
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September 2021 by Lance Freeman
Great group of people. They try their best to be fast at getting deliverys done and put their customers first.
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September 2021 by Dana Browning
I will be glad when I get my sofa paid off. I will not be getting anything else from this place.
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September 2021 by Victor
Not happy with the laptop I got and when it didn't work the loaner they gave me didn't work either.
