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October 2025 by James Nemeth
Best theater in towm
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October 2025 by Angela Kellar
Today I had the pleasure of spending a few hours with the staff of this great establishment. My puppy and I were hanging out while waiting on a locksmith to arrive. They all were so kind to both me AND my puppy, and I could not have asked to be at a more friendly place. I got to sit there and watch how each of the employees interacted with each and every customer. As soon as You walk through the door it's hi can I help you find something? The cashier, I didn't catch her name was so in tune with every persons needs, and her customer service skills were OUTSTANDING! The owner, Graham, was also in on all the customer service, which I mean is IMPECCABLE. I live 55 minutes from this location, but when you receive friendly service from employees who TRULY care and want to help you, it's well worth the visit. Graham and ALL the employees who were working today and saw me and Cooper through our dilemma, a giant THANK YOU and keep up the amazing work! God BLESS you all!
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October 2025 by Horace Oakley
Very helpful staff
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September 2025 by Fran G
A true hardware store. Fully stocked with just about everything you would expect to find in an old hardware store from years past.
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September 2025 by Robbie Ayers
Amazing customer service!!
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September 2025 by Jim C
Rude employees especially when returning an item. Won’t have my business in the future.
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July 2025 by Rob Mahar
Very helpful and well stocked
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July 2025 by Eric McQueen
Rude. Will not step foot back in this place.
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October 2024 by Rachael
Terrible customer service. No greetings just stares. Very weird.
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October 2024 by KAYAK KOWBOY
Tattoos was polite and helpful.salt n pepper 50-60’sredneck looking guy was rude on phone and in person. My shirt or pants either cost more than anything he had on ,yet stares at me as a poor theif as he acts ill to answer any questions! Go to Cleveland builders supply!! Get treated right!!
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September 2024 by Theja Reese
Best customer service there is. Always helpful, knowledgeable and friendly.
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September 2024 by Nancy Black
Had to run by the hardware store today to purchase some things to complete a home improvement project. The staff was so nice and knowledgeable. They helped me and actually saved me money!
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September 2024 by Dustin Keener
I appreciate the friendly staff that is knowledgeable and helpful. Every experience here is a good one. I highly recommend them for your hardware needs.
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September 2024 by Lisa Baxter
This is definitely my go to store. The staff is always friendly and willing to help as soon as you walk in the door. The owner, Graham, bends over backwards to help me anytime I call him and has what I need waiting at the checkout counter when I get there. I will continue to do my business at Rogers Ace.
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September 2024 by Jennifer Stewart
The employees are rude & lazy. There’s one guy who will help but if he’s not around all you’re getting are dirty looks and as little as they can do. They don’t honor their own return policy either. So sad what this place has become
