The local Advance Auto Parts at 381 Donald E Truman Parkway in Cleveland offers automotive aftermarket products, free store services, and same day options. It is described as a clean store with plenty of parking. Customers report receiving great service, being helped promptly with a smile, and being treated with kindness. Staff members are noted as very friendly and helpful, taking time to guide customers around the store and provide good information. The store offers free installations, such as battery installation, even in difficult conditions. Services include free battery testing, engine code scanning, and honoring warranties with full refunds. Customers appreciate the helpful staff who do their jobs well and earn their business. The store provides leading brands and benefits like a loyalty program and military discounts.
Went in for a small piece of fuel hose for my generator. The nice lady behind the counter helped me out and she found exactly what I was looking for. I forgot her name but she is a great ambassador for Advance Auto Parts and the type of employee I would love to have at my business.
December 2025
Had the best experience. Marcus was so helpful and patient, never rushing me and taking the time to make sure I had everything I needed. Would absolutely recommend
September 2025
I’ve got to give credit to Stephen the Retail Parts Pro for the outstanding service. Extremely knowledgeable customer service!
