Jacky Jones Chrysler Dodge Jeep Ram of Cleveland is committed to providing excellent customer service and helping customers maintain their vehicles for years to come. The staff is friendly, helpful, and dedicated to making the car-buying experience smooth and fast. Customers have praised the dealership for its great service, with staff members like Braxton, Avery, and Veeto being especially helpful and kind. The team works hard to meet expectations, explain repairs thoroughly, and support customers throughout the process. The service department is known for working quickly and going above and beyond, even in urgent situations like oil leaks or vehicle repairs. Customers appreciate the dealership’s honesty, transparency, and integrity, especially when making out-of-state or special purchases. Many reviewers mention how easy it was to find the right vehicle, whether a truck or a sports car, and how well the dealership supports the local community. The team’s professionalism and willingness to assist in every step make for a positive experience. Overall, Jacky Jones CDJR is seen as a trustworthy, caring dealership that prioritizes customer satisfaction, making it a top choice for those looking to buy or service a vehicle in the area.
I was very pleased with my experience. I needed a new work truck and they delivered! Thanks to Ellie Dunn !!! She found what I wanted at the right price.
October 2025
Came here looking for a truck left with the blessing of meeting Braxton and the rest of the staff. They helped me throughout the whole process set expectations and met them. Thank you for helping us find our Ram 5500. Gonna put it to work soon, will keep in touch.
Great people great service!
September 2025
We loved our experience here! Found the perfect truck for my husband and the buying process was so fast and smooth!!! We loved supporting a dealership that supports this small town so well!! Go here for all your car buying needs and ask for Avery!
