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December 2025 by Gladys Sullens
Went far beyond their jobs.
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December 2025 by teresa curles
Really liked the cleveland verizon store , they were very helpful especially Nicole , she explained everything to me
Thanks 😊
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October 2025 by Henry Johnson
Ginger was so very helpful and I would definitely recommend her to everyone who comes to Cleveland Verizon!
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September 2025 by Anthony Robertson
The woman who helped me was awesome. The guy before named Chad was not. He had no clue what he was doing and ended up having to wait 2 days to get a phone I paid for. But the woman who helped in the end was very helpful and quick. She knew exactly what she had to do and got it done quick.
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September 2025 by Vikki Parker
Very friendly staff. We are on vacation when my phone got broken. The staff made it easy to get things replaced.
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September 2025 by leanna smith
I’m bad at names so forgive me, Morgan/Megan was the biggest help when I went to get the new iPhone 17 Pro! She is very informative and has such a great attitude! She made the process go by as quick as possible. Thank you for your help, I love my new phone!
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September 2025 by Jeff Newton
Very resourceful
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July 2025 by Christine Blumberg
Our sales lady was AWESOME!!!
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July 2025 by Freddie Scheiben
Emma
Provided service above and beyond
Emma knows customer and product
Service
Thank you
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July 2025 by Danielle Douglas
Went in today because I needed a new screen protector Emma explained the screen protector warranty process and how to register it, she was very helpful and I appreciated her customer service.
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July 2025 by Mason Autry
Emma Was so nice when we walked in we were instantly greeted, and even tho she had other customers she answered all of our questions she even went the extra mile to help us put on our screen protectors 5️⃣⭐️ employee.
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July 2025 by Steven Pruitt
Do yourselves a favor and just go to the corporate store or do your transaction online. Ive been to the store on 4 different occasions over the last 5 years and everytime there is an issue or something done incorr
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June 2025 by Christopher Jones
Nice and pretty good with what they do. Good about answering any questions. Always been a verizon fan.
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June 2025 by Andrea Best
What a great staff! Went out of their way to help when my phone screen completely died & desperately needed a phone that day for work. They went above and beyond to help.
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June 2025 by Vincent Vescuso
I had a problem with my billing for several months. Today I went into Verizon in Cleveland GA and spoke with Emma P at the front desk. She was on the phone with a Verizon representative for 40+ minutes and still could not work with that person as she knew something could be done and even she was getting frustrated with whomever she was talking with. So she told me I could go on my way and she will try and resolve the problem by talking with someone else I guess whomever was higher up in the ranks as they say. Well about 15 or so minutes later Emma P called me on my phone and solved the billing issue. Emma P was very professional 👏 and she in my opinion went out of her way to solve the problem. The month before when I was there for the same problem I was told, not by her but someone else they would take care of it. But of course it wasn't. Thank you Emma P . Your very well appreciated.
Vincent Vescuso
