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March 2024 by Henoc Paulicin Jr.
I'm absolutely livid about the horrendous customer service we received. The staff were incredibly rude and their behavior towards my wife and me was totally out of line. The manager, I think his name was Kassar, was particularly offensive and demeaning. It's unacceptable, and I'm demanding that the district manager investigates this place, as it's clear these individuals are not fit for their roles.On our visit for free cone day, I simply tried to get ice creams for my family, asking for two cones and two cups. They claimed to have no cups, which seemed unreasonable. Even when I offered to buy the cups, given my toddlers can't manage cones, we were met with hostility. The manager shouted at us, refusing the cups, and a staff member rudely insisted that cups weren't free, using a tone that was completely unnecessary. My wife had to raise her voice to assert that we were willing to pay. Their attitude didn't stop there; we faced eye rolls and further rudeness at payment. This lack of professionalism is staggering, and I'm insisting on a direct discussion with the district manager about this.
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March 2024 by Daniel Hicks
Terrible customer service. Ask to sub my fries for another side and a lady named fizza gave me a terrible attitude. 0% care for what I as a customer wanted and no effort to even just charge me for the side . Her response was ‘how you gonna tell me what we do. We don’t do that. “ I responded I’ll just come in and handle this and she responded “that ain’t gone change nothing”
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March 2024 by Lori Santorufo
The fingers tasted like the grease needed to be changed.
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February 2024 by MIGUEL ROTARY
VERY FRIENDLY EMPLOYEE'S,DELICHUS FOOD. HIGHLY RECOMMEND.
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February 2024 by iliana Van Der Pers
Warning!!! Horribly Service... I share a photo of employe who were spitting out the burgers. Completely durty.
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February 2024 by Kelly Iannarelli
The parking lot is ridiculous. It looks like it has NEVER been picked up. Trash is also at the pickup window. I thought I had ran over something, found out I did. Friendly staff, but the parking lot is a hot mess!!!
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January 2024 by M. Narnor
I don't know about the atmosphere. I'm a drive thru - er but the older woman over there has been working for years. Fries are crispy, burgers nice and hot.
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January 2024 by PEGGY JONES
The kids and I love it!! We go here weekly!!
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December 2023 by Yvonne Cummings
My 3-year-old granddaughter loves "Dairo Queen" so we come here at least 3 times a month. Her brother and she are the reason we do whatever we do. They make each trip to this location a fun experience.
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December 2023 by KJ byrd
I went to this Dairy Queen a month or two ago there was stink bugs everywhere swarming my car and me and my mom the price of all my food was 30$ I got one blizzard, one soft drink, and 2 burger meals there was a bug in my burger, and when I ate my blizzard, there was a black thing moving around there I would not be eating Dairy Queen again-1.
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November 2023 by Bob T
Very dirty stire and everything i ordered was cold except my blizzard which was Not,
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November 2023 by Valerie Scott
Great experience every time I go to this location.Wheelchair accessibility: There is wheelchair access.
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November 2023 by Joe Stoeppler
This is pretty much the only fast food place within walking distance from the Gateway Center hotels, but it was worth the walk.
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October 2023 by Marcellus J
Nasty food do not even go here just being so real especially this spot! Shut this place
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October 2023 by Anil Court
I work in the area and I highly recommend for a quick, hot freshly made meal !!! Order was taken quickly and order was repeated as it was served.
