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July 2024 by Deborah Ryan
Well stocked!
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July 2024 by Boosted avian
Mostly indistinguishable from other Krogers in the area, but the magement hate themselves and everyone who shops there.
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July 2024 by Marcius Shelby
Poor customer service. Slow service, store manager Vee neglects customer concerns. Best to just spend your money else where. Somewhere your shopping is actually appreciated.
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June 2024 by nuni's wrld
this is one of the worst locations. i hate spending my money here! they’re always closing earlier than their supposed to, employees have horrible attitudes! please rehire your whole team!
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June 2024 by Monica Green (Moxie)
This store is so wretched, I smoked a cigarette to calm my stress once leaving. I havent smoked in over 7 years. I'm never going to Kroger again. Especially this one. Eewww. Now, Walmart is good for low prices and next door. Then Publix is great for their BOGO sales. They are worth the trip down the street and around the corner. Let me know if this Kroger location hires management and staff that are happier and respectful, then maybe there's a chance I'll spend money here. People working now act like the customer hired them and will treat you wrong.
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June 2024 by Jarius Tommillson
Superior customer service satisfaction
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May 2024 by Dante Griffin Sr
Too friendly people shopping there.
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March 2024 by Anyia Smith
Everyone here is VERY RUDE. Every time someone calls up there they never give a direct answer to what is being asked and they say they are always hiring but never do review applications or follow up. No one there is professional not even the hiring manager. It’s truly ghetto
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March 2024 by Cassandra Smith
Clipped the weekly coupon for strawberries and kiwi at $1.99. They have kiwi but no strawberries. I ask The self checkout attendant if I could speak to a manager—issue: what if I return and they don’t have the kiwi but have the strawberries. He shows me the ad and states the sale doesn’t end until 2.27. I try to explain the clipped coupon is a one time use for 5x. He doesn’t understand so I suggest he ask a veteran cashier (I’ve been shopping Kroger Old National for 45 years and know many of the staff who have long tenure). He did and she supported what I told him. I still haven’t spoken with the manager. Finally, Ms. V walks up with an annoyed look as if my request for her was bothersome. She tells me the truck just arrived and I can come back. All I want is to get the kiwi that are advertised for $1.99 with coupon or a guarantee that I can purchase the strawberries when I return later for 1.99 since the clipped coupon is for one-time use. I explain to her why returning today isn’t an option and isn’t considerate of me. She states, “You want the kiwi?” Well wasn’t that what the entire inquiry was about. She said you can have them. Now I’m not trying to get free product; just get the kiwi for the advertised clipped coupon price of $1.99 since I can’t buy both kiwi and strawberries because the strawberries aren’t in stock. I’m
grateful for the kiwi; however, this exchange should not have gone left like this. Most horrific customer service I’ve seen from
a mature Ms. V. Expectations for decent encounter shouldn’t be unrealistic. All the caveats to the ad (while supplies last, one-time use coupon, etc.). UNBELIEVABLE! We can do better in our interactions with each other. Do unto others as you would like to be done unto you.
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February 2024 by Nikki
the employees here treat the customer like a nuisance. they are rude and dismissive with no provocation. Drive to the Fayetteville location if you don't want to be treated poorly just for shopping.
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February 2024 by Aisha J.
Decided to drive to this Kroger while I was in College Park on Old National. I went in specifically to try this seafood boil brand. This location had what I was looking for and so I was pleased.
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February 2024 by Sandra Wilcoxson
Valentine's Day 2024 around 9:30 am I went to floral dept. to get roses & a vase. Three employees in that dept. never greeted, nor asked if they could help. My experience was so horrible with one employee with long red weave, I didn't get her name. I just want to state that when you're pleasant, helpful & courteous to the public remember that's why you were hired. You all need to do better with servicing your customers bc you leave an imprint on people with how you treat them. I will take my business elsewhere where I'm more appreciated.
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February 2024 by Walter West
The Deli was close. But I was able to get what I needed. Prices up
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January 2024 by Jackie O'Neal
Deli person was not there to assist. I was power cart and could not get person to assist reaching high. Walked right pass me.
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January 2024 by Vness Peacelove
The young lady with the blue hair in the pharmacy is having a terrible day. A smile would be nice but who am I.
