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November 2023 by Jonathan Trawick
Love the Silverado I got from them. Very quick to get back with you on any questions you have. Noah blue was my salesman and he was great! I drove 4 hours to buy the truck when I got there they had a full tank of gas in it for me and just got it out of detail! AJ with financing got it done for me! I recommend going to see them!
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November 2023 by B.M. Grantham
We like Franklin Spring Creek Ford. We have purchased our last two vehicles from there. For this visit, we used the service department.The service itself was good. The staff that I encountered all made me feel welcome, from the service manager to the service writer to the cashier.I had an engine light issue that was a simple fix. The service writer called me quickly to let me know of the issue, and the vehicle was fixed within the short time frame presented.The only issue I had was getting the appointment to begin with. I called a couple of times and was put on hold never to have the call answered. Plus, I tried the online appointment option, but my request was never answered. My 3rd call a couple of days later was finally answered by a service writer.Once I got service, it was great. However, you gotta answer the phones when a customer calls or leaves an online request. If not for that, this would have been a five-star review.
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November 2023 by A Perkinson
Don't bother ordering parts here. They wont call you if they're delayed....or if they're in. Literally said, "We're too busy to call you," even though they originally took my phone number and said they would call me.Well thanks. That's some excellent customer service there.
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August 2023 by Kim Mock
I carried my truck to Franklin's Ford in Colquit , Georgia told them i needed them to get my Speedodometer back working it took them a couple weeks to finally dianose the problem because there was more to it than just the speedodometer . I want to Thank Franklin's Ford of Colquitt on a job well done . I also told them that i needed them to fix my drivers side window it had come out of the window track they also got that fixed for me . Thank You very much Franklin's Ford of Colquitt .
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June 2023 by Joshua Battles
Noah was great in finding the truck that worked for me, the entire buying process was smooth.Also before buy my new truck I use the service department and it is top notch. The entire company stays on top of everything.
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May 2023 by jo mock
We had an excellent truck buying experience. Everyone was friendly and very helpful. It was a pleasure to deal with local people.
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March 2023 by Robert Scheibly
Spring Creek Ford started out for us as the only service department we will trust with my wife's F150 when they quickly resolved drivetrain issues others had previously missed. Thank you Hunter for everything you do.This last time we picked up the F-150 from service I decided to look through the used truck selection and was graciously greeted by Noah. Noah quickly let us test drive the trucks we wanted to look at and let us make our own un pressured decisions but was dedicated to us for all information we required for a final decision. We easily met at a number we were both satisfied with and shook hands. AJ rounded off the great experience in Finance.We will be long time customers and thank yall for your great customer service in all aspects of the business.
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February 2023 by Daniel Stoscup
5/5 Star experience, thank you Farran!I found a car online at Franklin's Spring Creek Ford that I wanted and called to learn more. Farran helped perform a virtual walkaround of the car and secure a deposit. Next, Franklin's supported my pre-purchase inspector to view and drive the car, and eventually supported my shipping company to send the car to Michigan.I never saw the car in person, but the car showed up as expected.There were no add on charges to the car, the transaction was simple.It felt like it was important for Farran and the Franklin's team that I had a good customer experience!I'd buy a car unseen from Franklin's again. If I lived within several hours of the dealership, I'd drive there before going to any nearer dealership.
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February 2023 by Heide Fallin
This is our 3rd vehicle we have purchased from here. Always a great experience. Very nice and knowledgeable people.
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February 2023 by Patrick Nyhan
NOT your typical dealership. I’m from way out of town with my family towing our 5th wheel. My 2021 F-350 suddenly lost all abs and communication with the trailer so I had no trailer brakes far from home. Every dealership will booked up for months. They squeezed me in the same day and took great care of me. These people are truly a blessing !!!!
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January 2023 by Doug Carroll
This was one of the best vehicle buying experiences I've every had. Once my F150 arrived after 10 months of waiting, it was a smooth process all the way. Everything we discussed when ordering was followed to the letter...NO surprises. The finance department was quick and thorough, answering every question I had. No hard sell on anything. I couldn't possibly be any happier with my entire experience. A big thank you to Garet Franklin and all the staff at Franklin's Spring Creek Ford.
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December 2022 by Jay Hutchins
During a trip through Southern Georgia this fall we had the bad situation of getting a knife in our tire near Colquitt, GA. We happened to pull into Franklin Spring Creek Ford where Lance, Noel and Chris jumped into action to help. This team could not have been better and warmer to secure assistance and get us going again. This dealership is someone I can trust!
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August 2022 by Chuck Cowart
There were a few little bumps in the road, but everything worked out fine I would not hesitate to recommend this dealership and salesman Mark Miller to anyone.
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July 2022 by sabrina joiner
These guys truly are in a league of their own! Being a female, I was somewhat apprehensive as to how they might treat me and it was nothing short of first class. I am a lifetime buyer from this dealership, for sure! Thank you AJ and Hunter and att the staff! You are MUCH appreciated!
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June 2022 by Paige Jones
This was our first buying experience with Franklin’s Spring Creek Ford . We went searching for our daughters first vehicle. Our salesman Noah Ballew went out of his way to make sure we were satisfied with a vehicle that was suitable for her. He insured that our buying experience was a pleasure and he made it quick and easy. We will definitely give him the first opportunity with any of our purchases in the future.
