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January 2025 by Surya Sadasivuni
Front office person Brad is very horrible and bad experience in this store.
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January 2025 by Darryl Starks
Went on there today with the ONLY intention of getting a replacement SIM card. After an hour and a half, I'd been the second one storming out cursing there incompetence. They wasted a whole lot of my time with trying to sell me services then just simply replacing my SIM card. Some bull crap.
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December 2024 by Fernando Vega
Came in at 2:40 and waited to be seen at 3:58 only to be told at 4:15 they couldn’t help me. The customer service here is terrible. Didn’t seemed like they cared at all to help ppl as quickly as possible. I do not recommend.
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December 2024 by Olivia Herbert
Very unorganized sign in system. People who walked in after me ended up being signed in before me just because the reps didn’t see me. Three reps walked right past me, I had been waiting for 20 minutes before anyone checked me in.
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October 2024 by Erin Patrick
Went in there today and received the worst service. Store manager is a joke and feels like he should have to work. I will not be going back. Please save yourself time and go somewhere else as they’ll let you sit around and wait for hours just to purchase an item.
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October 2024 by nathaniel spadaro
Girl with the long nose say anything to get you a phone , tried to tell me my bill pre hand just to have it double the amount she stated ,
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September 2024 by Melissa Williams
Worst customer service I have ever experienced. The staff walked around looking clueless. I was there for over an hour an still no one helped me. So I left, I’ll keep the phone provider that I have. They will never get my business.
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July 2024 by Michael Hemphill
Awesome service support from the staff
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July 2024 by Jerry Foster
I was charged an expensive service fee, that I wasn't aware of, after buying a phone outright in cash. I'm very angry over the service fee and will probably leave at&t as soon as my contract is up in a few months.
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July 2024 by shailee barnes
Brad, the manager is the most ill equipped individual in this store. His lack of leadership skills and inabilities must be hidden under his thick neck hair.
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June 2024 by Cheilsea Browning
Will be reported to the Better Business Bureau!!!!
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June 2024 by Derrick Palmer
Taylor was extremely helpful and insightful!!! She needs a huge pay raise AT&T!!!
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May 2024 by Chanel Anderson
This store is the absolute worst based on customer service alone. I walked in and no one said “how are you doing?” or “we’ll be with you shortly”. As a former retail manager, this is just sad. You all need to improve on your serving skills.
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May 2024 by Pedro Reyes
Your rep Sam was an amazing employee with a lot information and answers to every question. He was patient and extremely helpful in getting my lines up and running and the transfer of my number from prepaid to post paid.
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April 2024 by Cindy Williams
The lady at this store (light skin) was amazing getting me help quickly.
