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August 2023 by Fuck Y.
Dont reccomend buying used vehicle from Autonation had my vehicle less than a month they have had it in the shop 2 times from being in limp mode. theu state they will not cover the repair do to it being a preventive maintenance issue but the Car was in the shop 2 weeks after purchasing
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July 2023 by Sherry D.
Service costed about $1800. I was not told you have military discount. My friend ran inside and told me.They have Spend more save more discount. I should have gotten 15% discount.You should have a sign up and say that it ends 9/30/2023. When I need my next car, I won't buy it at AutoNation Honda Columbus.Advertise your specials like on tires and discounts.I Feel cheated.
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February 2023 by Jessie S.
This was my first experience at a "real" dealership, instead of one of those little lots you see on the side of the road with used cars. The aspect I was most impressed with here, was my salesperson, Jennifer Chester. She was kind, helpful and not pushy at all. She helped me in so many ways and I am thankful she was the person I went into this process with. The overall dealership seemed unorganized and tight on staff. Of course I know that buying a car takes ample amount of time, but I spent +6 hours there on two different days, that is not including the other couple days where I sat there for three hours each time. There were multiple times I was skipped over while waiting to be seen when I had arrived first. I expected to spend several hours there in ONE day, not multiple days back to back. I will say that I liked their variety of cars to choose from. I drove a few different models before finding the car that was right for me and I drove away feeling happy with my new ride after trading in me old set of wheels. Overall I would say make sure you have time before going in here and be prepared (bring snacks and a drink) Everyone was friendly and did their best to help me and find a suitable car for me. But above all else, make sure you ask for JENNIFER CHESTER. You will not be disappointed with her service.
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January 2023 by Ash C.
I've worked at dealerships and in Service Departments for 10 years and I'm shocked. We brought our vehicle in for service and received a $160 charge and paperwork stating all they did was scan for codes. I called and spoke with the service manager to try to find out what occurred and he informed me, "We can charge for scanning codes and providing an estimate without performing a diagnostic procedure." He was also very rude. All I wanted was some help and to find out what's wrong with the car. The estimate was $3,500.
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October 2022 by Cullen R.
AVOID AT ALL COSTSThey sold me a vehicle that could not pass inspection, and withheld information regarding other missing equipment & damage. They refuse to make the vehicle right, and are now dodging my phone calls. Give your business to somewhere else.
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March 2022 by Chantal R.
Do not get your car repaired here. They told me I needed 4 brand new tires after waiting 3 hours and come to find out it was a tire sensor. I drove all the way from Peachtree City with 2 kids. I've been here multiple times and my issue was never resolved and had to go to another tire shop to get the truth. If you're any other race than caucasian do not go here. Even with an appointment, they will have you wait hours and still make up lies of what could be wrong to only have issues again and have to come right back.
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October 2021 by Ryan M.
My experience with Autonation Honda was great. From the time I came in the door until I left with a new care. The Preapproval was easy as online as well. I will definitely be back to get another car when the time comes. My sales agent was very respectful, knowledge and very kind. He valued my time and didn't keep me waiting around trying to put me into something I didn't want. Thank again Autonation.
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September 2021 by Vickie W.
Service department could use some customer service training and skill. Informing a woman that is having car trouble that they cannot expect leased vehicle to be looked at for 21 days is horrible
