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January 2024 by Catherine White
I went to Northside AN because it was closest to my home. I only needed a headlamp bulb changed. Their quoted price was $118 more than the other bulb which was changed about 6 months ago at Southside. The technician appeared to be upset when I said “no”. And stated “I gets paid by the hour”, I guess because he had taken the old bulb apart. Apparently he was charging me 2 hours for a job that really only takes 20-30 minutes. . I understand 1 hour, but 2. A rip off and a bad attitude was just too much. I immediately called Southside and they quoted me the same price as before for the other bulb. Also agreed to replace it at whatever time was convenient for me. They (SS) are always pleasant , professional and considerate from Sales to Service. Thank you Southside. They will always get my business.
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January 2024 by Kim Herring Berry
We had a wonderful experience dealing with AutoNation Columbus, Ga. Our salesperson, Cameron Fraser, went above and beyond to make sure we had a car we were happy with. I would recommend them and use them again when purchasing a vehicle.
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January 2024 by Tom Shellnutt
Kept my vehicle for two weeks and not once did they call me with an update. I had a rental that was being asked to be returned nearly every other day, so what gives? Check engine light is still on and when you try to accelerate it bogs down just like it did when I took it to them. Have no idea what they were doing for those two weeks if the same problem is still a problem.
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January 2024 by Chris Froelich
I turned car in a day early of my scheduled appointment, the service team was able to change the oil and rotate the tires that day! Thanks for the quick turnaround.
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December 2023 by Ron Howell
Service is not good. Diagnostic backlog is 4 days and you have to leave your car the whole time. Extremely inconvenient
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November 2023 by BARRY COLLIER
So this location is 100 times better than the south side location. Friendly workers, and so easy to get in and out, even with the construction going on.
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August 2023 by Rogerio Silva
VIP service and excellent car
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July 2023 by Rob Salyers
Quick fast service definitely be back for all my service and sales needs
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July 2023 by K J
There is no auto repair establishment that is as disorganized as this one. Obvious disconnect between the advisors, the technicians and the customer. They do quality work, but at the disproportionate expense of your time.
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June 2023 by Ja'quiess Reynolds Merritt
Great service in and out!
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June 2023 by Nikki C.
My was brought there for a oil consumption recall which required a new engine to be put in. They kept my car from March until June. Finally a new engine and when it was cranked the belt was loose on it and all the check engine lights were still on. They reset them and tightened the belt. 3 weeks after having my car back it randomly stops cranking at all and the breaks and steering wheel are locked up. They paid for a tow and now I haven't received a call or email about my car or weather they have received it or not! I've called repeatedly and no one will answer the phone!!!! So at the moment I'm without a car and have no idea if my car is currently in their lot or not!
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June 2023 by nicholas whitney
Pretty stressed about an issue with my car. They ended up being super helpful and timely with getting it fixed. Definitely recommend them for services
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June 2023 by James Lowery
fair treatment good service thorough service on used vehicles great attitude
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May 2023 by TheMs NeNe
Mr. Wynn showed the most outstanding customer service during my service visit. I highly recommend this location.
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April 2023 by Micah
Good first experience with Ms Heidi, will be coming back.
