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January 2024 by kk maddox
Thank you to my Kelly Maddox , he took great care of me and made sure I got situated before I left . Thank you so much !
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January 2024 by Keith wonderbar
Great customer service. Super helpful. Thanks kerry and jay
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August 2023 by K C
They didn't want to help me with finding a tool I needed
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August 2023 by Kayy Brooks
Had the worst experience every Sunday at this place! If I could leave no stars I would. Went to get my battery changed and the boy Nick was very unprofessional. When he changed my battery my car would crank up and then shut off and my engine light would come on. After unhooking and rehooking it up a couple times all he could say was I need to call somebody. Like I came to get my battery changed to now my car not starting and me and my son had to sit in the heat and he went back in the store without trying to fix the problem. I had to call my step dad and my stepdad had to literally tell him what to do and how to do his job so that my car can start. And the whole time he was doing it he had an I don’t care attitude. Like how do you get mad for messing up my car and not trying to fix the problem. -10/10 recommend. DO NOT GO TO THIS LOCATION!!!!!!!!
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July 2023 by Jade Ennis
The man was PERFECT! He helped with the RIGHT attitude, while it’s alret hit up in all dis HEAT… frustrated tryna come up in an economy that we struggle to overcome daily these days- I’m jus sayin, THIS MAN WAS JUST RIGHT- with ALL things considered that makes him stand out!BIG Love to Kerry☝?❤️??????
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July 2023 by Timothy Key
The young lady Veronica was extremely friendly and helpful and knew exactly what I needed to get my truck back up and running
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July 2023 by Alondra Vela
Veronica L. Was amazing and outstanding I I really didn’t know what was wrong with car in till she help me with keep up the great work
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March 2023 by Mary Pringle
Kerry was so helpful! I really needed windshield wipers and the type my car takes are complicated. Kerry had me set up and out the door in minutes. Thank you!
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February 2023 by Jared Almanza
Kerry, the store manager was super helpful and knowledgeable when it came to my car needs. He even helped me with my headlight. Great customer service.
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February 2023 by Brittany Maynor
Veronica was the sweetest and most helpful gal! I had no clue what I was looking for and she was an angel.
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January 2023 by Zakiya Alexander
Although the store was busy, every employee spoke to and welcomed everyone entering the store. Awesomely, they had the oil cap that I was missing from my Jeep. I will definitely come back for all my automotive needs!!
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January 2023 by Bradley Enget
I use this store often because of the friendly staff. Today Veronica L. was especially helpfully with a warranty exchange. Even though she didn't have the parts she called to find the store that did.
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January 2023 by Cherri Pope
Excellent customer service from Tammy.SStore 174 Phenix City AL
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November 2022 by Debbie Gourlay
Martha will laugh at you if you are not sure what you need. She will be rude while trying to help you and make you feel as a child. Every time she would show my husband an item she would say “this one” with sassy voice. Her exact words “when you come into a diy store you should know what you are talking about.” She doesn’t believe word of mouth will ruin business and states that reviews and word of mouth doesn’t hurt their business.
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November 2022 by Priscilla Gober
Worst customer service expert I’ve had in a very long time. I asked where a particular item was. I was referred to the aisle. I found one beat up can minus a lid after a bit of searching. I asked if this was all they had and preferred not to pay full price for a can that wasn’t in good condition. She proceeded to state that it was the only one and that was how they come sometimes. We should be lucky to get anything at all. I was then asked if I wanted it or not. I really needed the product so I still proceeded to buy it as I was in a hurry on this particular project. I would never recommend shopping here or at least dealing with her at the store. Hopefully the other employees are nicer. She seemed mad at the world and annoyed I interrupted her day. Maybe she needs to rethink employment. I shouldn’t have to take subpar merchandise and just deal with it because that’s how it is. Sorry, but this whole experience was just awful.
