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“This review is long overdue. I came to Nathan at Bank OZK at the saddest moment in my life, setting up my father's estate after his death, and creating a trust fund for my nephew. For over 2 years I have entered the bank to a friendly staff and Nathan guiding me in all things concerning my accounts. He always remembers me, my stories and my concerns. He helped me setting up my online needs and estate questions. I am so glad to have met Nathan and the helpful staff in Columbus, GA.”
Open 24 hours
1148 Broadway, Columbus
Banks
“I really recommend Synovus highly. I was served by a relationship banker named DeVon Pridgen and this guy is great. He is very well mannered and knew exactly how to answer any questions I had. He helped me open an account when other banks ignored me and explained how to get credit if I had no credit history. He is a very good banker.Whenever I have a question, he is there to answer it. He also helped me open an account with the Synovus app, since I'm really bad at technology.Synovus is a very good bank where they take great care of you.”
Open 24 hours
1111 Bay Ave, Columbus
Banks
“This is not a Bank. The building is named Synovus Corporate Centre. It is a Corporate Centre. The building also has a Law Firm in it. There is a ATM in front of the parking garage next to this building. Synovus Bank is located 2 blocks East.”
“Had a wonderful experience with Kathy in Payment services! Very sweet lady and helpful. Went out of her way to make sure everything on our account was perfect and explained the process very clearly on what we needed to do to get our address switched over. We have had some not so good experiences in the past from people who work here. I highly recommend talking to Kathy to help with any needs. Very knowledgeable.”
“I've never had a problem while banking with Kinetic. I wish you could add more than the noted amount to the Christmas fund, but other than that they are good for business and banking . Thanks Kinetic”
“I don't even know where to start. This credit union is absolutely amazing! I recently purchased a vehicle and was financed here. It was a very personable experience. I was treated with the utmost respect from beginning to end. My loan officer Andre Hanks was amazing. He provided me with all of the info I needed and made the process very easy. It did not take long at all. Unfortunately the dealership that I financed with did not pay my trade when they were supposed to and began to give me the run around, and I was still responsible for making payments on a vehicle that i no longer owned. Andre realized what was going on and immediately escalated it to Amanda Marchese VP of lending and boy did she get business handled! There are no words to explain. She advocated for me, she reached out to the dealership and let them know what the consequences would be if they did not hold up their end of the deal. She was fierce yet professional through the whole process! And those two things are a hard combination!! I have never dealt with a financial institution that cared so much about their members! I am very, very impressed with the level of customer service provided. And very thankful, grateful and appreciative to you all! Not sure where else I can post a review to get these two some recognition but I will find out. Their level of customer service HAS to be recognized!!!
Thank you Amanda Marchese and Andre Hanks!”
“I have been with Synovus (and when it was CB&T) for almost 50 years and if ever I had a problem, it was taken care of immediately. I can’t imagine banking anywhere else.”
“I want to say I have never had the customer service that I have had with this credit union. By far they are number one in customer care. First michelle at the Lakeside location was awesome in answering all questions and even helping us open a money market savings. And Cindy on the teller side is awesome. This is the second time I have had Cindy as my teller and she went way beyond her role as a teller. Michelle also went above and beyond her role as a member advisor.”
“Shoutout to Alexis and Danielle ?
From day one y’all made me feel right at home. The love, the support, the laughs, the real conversations — everything was genuine. You didn’t just help me, you showed up for me. That kind of energy don’t go unnoticed.
I appreciate how y’all made things comfortable, easy, and full of good vibes. It’s a blessing to have people around who make you feel welcomed, valued, and understood.
Nothing but gratitude for Alexis and Danielle. Real ones for life ???
SIGNED K ROBINSON”
“Even though I made it inside the bank prior to closing, Danielle did not rush me nor made me feel like I was a burden. Danielle assisted me w a smile and was nothing short but kind. Jessica (Branch MGR) also stopped by to give a hand and was polite and professional as well.”
9AM - 4:30PM
6333 Whitesville Rd, Columbus
Banks
“The interactions I've had with the people here and another branch has been top notch every time. My only point of contention is the hours. I left my hometown before I received my card and the bank visits are my only link to getting more funds when I need while Im in school here until I go back home. This location is open till 5 pm. I'm in school from 6am to almost 6 pm. So I'm in a spot. Other than that, I like this bank”
“Good workers. Some places do not allow people to put money in my account without being on the account (bank in PA). I used to deposit money in my mother's account without being on it.”
9AM - 5PM
3217 Macon Rd, Columbus
Banks
“I am an international student studying language here. She was very understanding and explained everything in detail until I fully understood. Thank you so much.
I appreciate you!
(NATALEE LEONIA NEWBY)”
“I normally don’t leave reviews, but I had to take the time to recognize Omar for the outstanding service he provided. I’ve been with Bank of America for over 7 years, and during a recent visit to deposit a check, Omar went above and beyond to help me.
Not only did he assist me professionally, but he also took the time to explain several banking products that could benefit both my business and personal financial growth. He went into great detail, answered every question thoroughly, and made sure I understood all my options. Because of his knowledge and guidance, all this to say that I have decided to apply for a new business account.
Omar truly shows passion for what he does and genuinely cares about helping customers succeed. He consistently goes beyond expectations to make sure clients are satisfied with his service. You can tell he takes pride in his work, and that level of dedication is hard to find these days.
Bright future ahead of you, Omar. Keep up the amazing work!”
9AM - 5PM
3151 Macon Rd, Columbus
Banks
“They are sweet people I love them all and they always show good positive Attitude and they do Things good and Right they always helping customers and they always say good morning to everyone with a pretty smile I love this side”
Open 24 hours
1019 Broadway, Columbus
Banks
“I really recommend Synovus highly. I was served by a relationship banker named DeVon Pridgen and this guy is excellent. He is very well mannered and knew exactly how to answer any questions I had. He helped me open an account when other banks ignored me and explained how to get credit if I had no credit history. He is a very good banker.
Whenever I have a question he is there to solve it. He also helped me open an account with the Synovus app, since I'm really bad at technology.
Synovus is a very good bank where they serve you wonderfully.”
9AM - 4:30PM
101 13th St, Columbus
Banks
9AM - 5PM
101 13th St, Columbus
Banks
“Over the years, I have taken out a few loans to finance cars. The loan process has always been super easy. The loan officer is always quick to respond to any questions that I might have. I have had nothing but good experiences with this branch.”
“Best staff of all the southern states in town, they are always amazlingly friendly and have taken the time to get to know me. They never make you feel rushed or like what you have or asking is any kind of problem. They are the Chick Fila of banks 😊.”
“Marcia was very helpful on the phones, we drove 30 miles to your location. Omar took care of us in a friendly and professional manner! I have been a customer for over26 years with BOA and this team is great !”
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“Wife and I opened an account here today. Marah was very friendly and patient in answering all our questions and offered good suggestions. Came home and were able to access the account online easily and quickly. So far a good banking experience.”