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March 2024 by Chris Cairns
Great place to stay. Staff are so friendly and helpful. Clean and quiet rooms. Good breakfast options as well as cookies on arrival. Has a nice pool too.
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February 2024 by Emily Dobar
I stayed at this hotel as a chaperone with a high school field trip, and it was a better experience than I could have imagined. The rooms were very clean, and the facilities were as well. The complimentary breakfast was very good and had diverse options for different tastes. The linens were exchanged every day for clean ones. They were also very careful about keeping our kids safe. I asked for extra room keys when some students locked themselves out of their room, and the front desk always verified I was their adult before just making a new room key. We also had two students get sick on the trip (unrelated to the hotel) on our last morning there, so when we checked out, I stayed in the lobby with the sick ones while we waiting on parents to arrive to pick them up. The housekeeping staff put us in a room, even though we had checked out, and gave us clean sheets and let the students rest comfy and have space while we waited on their parent. The front desk also ensured we had tissues or snacks or water or anything else we needed for the sick students while we waited. The staff went above and beyond expectations with our kids, and I would recommend anyone stay here any time. They're great.
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February 2024 by Sandy Holt
It was fantastic!!!Safety: Handicap accessibility was great!Food & drinks: The food was amazing!
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February 2024 by Anonymous Reviewer
Amazing hotel, excellent customer
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January 2024 by Karen Hill
Best Western are the best.
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January 2024 by Howard Price
Clean and quiet rooms, nice breakfast with wide variety of foods. Snacks in lobby.
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January 2024 by Diana April
There were so many sketchy people in the parking lot just lingering around, watching vehicles that I left before check in amd canceled my stay.Safety: Do not leave vehicles unattended. Way too many construction workers getting drunk/or aomething else in the parking lot in the evenings.
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December 2023 by Mirella Cruz
Too dirty, the bath curtain dirty, the room only stinks of moisture the stained sheets, the super dirty air console and cleaning person never appeared, I don't recommend
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December 2023 by Kristy Shigley
Well lit area. Exceptional front desk service. Big, clean, comfortable room. Breakfast included upgraded options.
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December 2023 by Travis Alessi
Would put 0 if i could. Dont stay at this hotel! It's really hard to mess up a stay but they succeeded. Staff is terrible and need an attitude adjustment. Manager is not helpful and lacks any kind of hospitality. Manager didn't want to honor the rate after customer service told them the rate and sent them a ticket with the amount billed. Manager disappears to leave a check in issue to staff that cant handle it. Check in took just short of 2 hours and not once did desk clerk apologize. Manager walked right by us after seeing us sitting there well over an hour later and never said a word. Worst hospitality of any hotel.
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November 2023 by Jenny Butler
Rooms were as expected for a Best Western. Breakfast was included and was pretty much inedible. Dry sausages and pastries, and juice that was 90% water and had to be thrown away. Ice machine on our floor didn't work.
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October 2023 by Chelle Smith
The front desk guy, who seems to be there 24 hours a day, is very rude. The pool water looks awful. Most of the ice makers are broken/under maintenance. The orange juice at the breakfast bar, was not good. Thought it might be just a bad batch but 5 days in a row, our entire stay, only got worse.Noteworthy details: My husband accidentally booked a handicap accessible room, but instead of switching rooms for a regular room, as we do not need a handicap room, the front guy said, pretty much we and anybody who actually needed this type of room were out of luck, because it was too much work. We had stayed here last year for our son's graduation from basic training @ Fort Benning. And we have a 5 day stay this year, but we almost just left to find another hotel. And we will not stay here AGAIN.
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October 2023 by Kelly N.
Very friendly and helped with all my needs. Clean and breakfast was great. The cleaning ladies were so much fun and loved my Isabel.
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September 2023 by Joe Hart
I used to be the maintenance man. But they are snakes up there just had a friend of mine stay and he is about to leave this morning and come to find out he said he never seen a Maintenance man But the house Keeping is going through people's thing. It's crazy how they point fingers at the old maintenance man, but it's still going. Even though I'm not there.Only reason I'm making this post is because I was was wrongfully terminated I just want someone to tell me why this is still going If it was me, how's it still happening?Since I can't reply what is unprofessional is being fired over text, being fired for not going against OSHA LAW and for being accused of theft when I done everything asked of me besides climbing in the roof with no saftey equipment That's what unprofessional oh also lying on a termination letter is very unprofessional But have a very blessed one with the bad reputation.
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September 2023 by NORMAN SLOAN
The Bestwestern Plus in Columbus Georgia is definitely one of the best hotels you can find! The price, quality of the room, hotel personnel and the breakfast make this an amazing place to stay!!!Rooms: The room was outstanding and very comfortable! Well worth the price!Nearby activities: You are super close to area shopping and several amazing (and inexpensive) places to eat! Fort Moore is only 15 minutes down the road!Food & drinks: One of the best breakfasts we have ever had at a hotel!
