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October 2023 by Christopher Salazar
Educated and helpful staff. Friendly and more than willing to assist with anything may need. Will use them for all of my running necessities from here on out!
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September 2023 by Desi Tea (Desi4theDay)
The staff here has always been incredible friendly and knowledgeable. They make buying shoes much less overwhelming than it is on the internet, where there are just too many options to choose from. They also have a few different group running/walking programs that are reasonably priced that you can join as well! I’m new to the area and it is nice knowing that I can learn how to run with a group of likeminded people and I feel safe running downtown surrounded by a group rather than by myself!
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September 2023 by Quinn Darkwa
Excellent customer service! Really helpful in fitting me and giving suggestions on shoes for me. Plus their return policy is really good. Definitely worth swinging by at least for a fitting
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September 2023 by Debi Van Noy
Great visit starting with the greeting when walking in the door to the helpfulness of the associate in bringing multiple brands and colors, all while smiling and being incredibly polite to the purchase. I felt so confident that I had made a great choice for new walking shoes.
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August 2023 by Joe Ortiz
Great customer service, very small selection of shoes, and they do not carry Asics, but enjoyed the atmosphere and the female worker who assisted us was very informative and pleasant
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July 2023 by Isaac Jennings
Very friendly, knowledgeable staff were helping me the moment I walked in the door. Fleet feet had the newest models of shoes and only recommend what was best for my feet. I did not feel rushed at all. I usually hate buying shoes (weird feet) but this was the best shoe buying experience by far. I would 100% recommend spending your money here, it’s worth it.
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July 2023 by Kayla Hall
Extremely helpful staff! They have a machine to help determine the structure of your food; size, Arch, etc. They hand pick shoes for you based on what the machine suggests. They tell you to run around the store or up and down the stairs to get a good feel of the shoes. Return policy is nice. They are determined to fine the right pair for you!
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July 2023 by Jewyl Stevens
Sarah and Kendall were so welcoming. They shared many wonderful running group opportunities for anyone and everyone. Columbus is awesome! We moved here about 3 months ago.
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July 2023 by Bri Chalkley
I popped in 15 minutes before they closed, and I was able to leave happily with my new Hokas. Will absolutely return in the future!
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June 2023 by Bonnie Levesque
Very nice store quality products great informative customer service.
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May 2023 by Terri Gillespie Batty
Today I had a wonderful experience in your store while choosing an athletic shoes for walking. Sara Lowery gave me excellent pointers and options after using their test equipment and allowing me to try on multiple pairs with and without orthotic insoles. Her knowledge, patience and helpfulness was a step beyond! Left the store with a smile and expect to go back for future shoes, etc. I am a real person and receiving my compensation for this post.
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April 2023 by Marieo Craft
The staff is very helpful, very informative, very organized, very dedicated if you're looking for personal that knows feet and proper foot wear than look no further! Thanks, that's from the bottom of my feet ? by the way this is the first time my feet chose the shoes to wear ? ? stepping in the right direction.
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March 2023 by T. P.
Kelly helped me find the perfect pair of shoes today! She was so patient, kind and professional. I love Big Dog Running and would recommend them to anyone!
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February 2023 by adrian harrison (Elvire)
It may be a bit pricey, but they will get you set up with the shoes you need that's gonna fit you best for your needs. If they don't have it, they'll order and ship it and it delivered quite fast.
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February 2023 by Debbie Connell
Great customer service. Answered all my questions. Made me feel comfortable.
