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“The young lady that waited on me in the morning was very personal and professional. I told her what I needed to have done to my car and she arranged for transportation back to my home. She called me one time during the day to update me and let me know what was wrong and what the cost would be I told her to go ahead and she told me when the car would be ready. When they arrived to pick up the car she went over the invoice and then escorted us to the car so we can do an inspection everything looke great we were off.”
“I had an outstanding experience with the Enterprise Car Rental location on Lumpkin Street in Columbus, GA. From start to finish, the entire process was seamless. The staff was incredibly friendly, professional, and efficient, making the pickup quick and hassle-free.
The vehicle was in excellent condition—spotlessly clean inside and out—and was an absolute pleasure to drive. I also appreciated that all charges were explained clearly upfront, with no surprises, and the rental rates were very reasonable.
What really set this location apart was the exceptional customer service. After I returned the vehicle, they even gave me a courtesy call to make sure everything had gone smoothly and that I was completely satisfied. That level of follow-up and attention to customers is rare these days.
Overall, this was an exemplary rental experience. I highly recommend this Enterprise location to anyone needing a rental car in the Columbus area, and I won't hesitate to use them again the next time I'm in town.”
“Mariah was amazing! I made my reservation on the wrong day and she still worked diligently to accommodate me in a timely manner. I love this location and always value the service I get. Thank you for making my trip seamless. I will always visit this location.”
“My rental from the location S Veteran in Columbus Ga. the team was amazing there was consistant communication from the office advising important steps to ease my experience. Thank you to the team in the S Veteran Columbus, Ga for an awesome experience.”
“Courtney went above and beyond! She stayed 30 minutes after closing to make sure I got my rental car. Excellent customer service—professional, kind, and dedicated. Truly appreciated!”
“I totally recommend this business. They are very professional, and wonderful people. Their prices are very reasonable. I ask you to take your automotive needs to the White's.”
“Mr. Flowers at the desk was highly professional and helpful. If you need a car they will surely assist you with your needs. Mr. Flowers and Key thank you both for your assistance. Keep up the amazing work.”
“I had an absolutely excellent customer service experience with Akelah. From start to finish, the service was professional, friendly, and attentive. I would definitely rent with Alamo again.”
“The customer service team at CSG, led by Xavier provides exceptional customer service, every time! I rent from this location at least once a month and the cars are always clean, unlike some of the other rental car companies. Great experience!”
“Great service I had a reservation for enterprise airport. I get there on Saturday morning. I was then told they have no cars and they will call me once one is available. By 5pm no call. So I go budget website and made reservations for a car. Once I arrived everything was seamless. Being from out of town I loved the hospitality.”
“I had a great experience at Avis thanks to Kiandre! From the moment I arrived, Kiandre was professional, friendly, patient, and provided excellent customer service. Everything was explained clearly, the process was smooth, and I truly appreciated the positive attitude and willingness to help.
It is always refreshing to encounter someone who genuinely cares about making sure the customer has a good experience. Kiandre represented Avis very well and definitely deserves recognition for going above and beyond. Thank you, Kiandre, for making my rental experience easy and stress-free. I will definitely use Avis again!”
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“I rented a vehicle last month upon visiting home. I was assisted by Samuel. He was very professional, knowledgeable, personable, humorous and made himself readily available to assist me in any way. I will definitely patron this particular Enterprise, when visiting home, strictly for the services Samuel provided....he was the best part of the process.”