Char-Broil
Hours:
1442 Belfast Ave, Columbus GA 31904 Hours
About Char-Broil
Char-Broil is a customer-focused business known for its friendly atmosphere and helpful staff. Located in a business park with convenient parking available, Char-Broil opens its doors at 7:00 AM and begins checking in customers at 8:00 AM. A standout feature of Char-Broil is the exceptional customer service exemplified by their Customer Support Manager, who is praised for going above and beyond to assist customers. One customer shared a positive experience with a staff member named Sam, who diligently helped locate and order a part for a grill, demonstrating empathy and a strong commitment to customer satisfaction. Customers have also noted great value in the grill sales building, with competitive prices that significantly undercut other retailers. One shopper expressed delight at finding a grill for $425, compared to $900 elsewhere, and appreciated the assistance provided by staff in loading it into their vehicle. While some customers have faced issues with product delivery and condition, such as receiving damaged grills, they have noted that Char-Broil’s technology, particularly the Tru-Infrared Grill, has proven effective in preventing flare-ups. Overall, Char-Broil maintains a reputation for good deals and dedicated service, making it a reliable choice for grilling needs.
Most Recent Reviews
August 2025
Friendly place. They have parking available in a dirt lot just north of the business in the Business Park. They will let you in after 7:00. And they will check you in after 8:00
February 2025
Bought grill, new in box, missing top magnet assembly, support insisted on charging for it. Disassembling and returning for a Weber.
June 2024
After having a new charbroil ********* grill for 1 1/2 months, some of the features have already quit working
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